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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,477 reviews
  • Rated 4 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to say for a review. This product was purchased as a gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken down in less than 2 years of normal usage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of options and features that this micrwave have is something quite remarcable. However, the fact that some of the buttons are behind the door and you have to constantly open and close it to interact with a more specific program, makes this appliance a nuisance. After less than 2 years the device is already broken, it doesn't heat anymore and is off the warranty window. I put 2 stars on the review because, despite that this is broken now, when it worked, it was able to fullfil it's purpose

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Top quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money .I highly recommend it.It has reminder bell if something left nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black color and that it doesn't have the push button to open the door. Really like this microwave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Neochef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classy look and high quality product ! Heats food up in timely manner !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Dead after less than 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with this microwave as it worked flawlessly and did a great job melting, warming, reheating. Then, in the middle of holiday baking, there was a funny sound, the microwave completely powered off, and when unplugged and plugged back in, there was an immediate melting plastic/wiring smell. We unplugged it again and contacted LG via their website. That was a week ago (today is 2 January 2018) and we have not heard from LG other than an automated response that they would quickly send out return for repair instructions. To be fair, I did not contact Best Buy about this, but will today, and will update this review as this gets resolved.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP LG

  • Rated 5 out of 5 stars

    Like this microwave except for Completed Alarm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this microwave except for "Completed Cycle Alarm" which keeps sounding after finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets a great review and fits casserole containers but the overall height was too big for my space. Returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new microwave. Product came as advertised. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave It's smart and Everytime I reheat the food I find the food like fresh. no bad smell too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Heat is good.. hot. No issues in 1 month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works wel but can’t program time easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only add time by pushing an add time arrow No numbers to program time cooks fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave ovan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking microwave ovan, love the door design made cleaning easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Sleek and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid size for conserving space and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    salesman and the product are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people you have working for you make all the difference in the world and know the product they are selling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an identical one that only lasted less than 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never a GE microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a GE microwave - they are bad quality, barely worked a year and then was unsafe. Bought LG and happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This microwave is SMART!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave I've ever owned. It warms/cooks food perfectly EVERY TIME!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality mid-size microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but I would have preferred settings that light up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing I wish that this had was 5 sec intervals instead of only 10.

    I would recommend this to a friend