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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,477 reviews
  • Rated 1 out of 5 stars

    Touch screen stopped working within 7 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed!!! The microwave was working fine for a few months. We don't use it for a long time - just the usual 1 or 2 minute instances for coffee, or reheating food twice a day. One day the touch screen just stopped responding. We get the F-3 failure code all the time. We tried to unplug and retry and that works occasionally, but most of the time it just doesn't work. When you are in a rush, this is extremely frustrating. I can't believe they don't have a backup option to use buttons to start this in the event of a touch screen failure. I mean the goal is to use the microwave not to support a fancy touch screen. Now we don't even know how to get this repaired without spending a lot of money for a repair service. Just USELESS and FRUSTRATING!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    Lg microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for warming food slide is best no need punch in number

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dj Jaćio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy for my wife she’s happy to have this Microwaves. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing 2 years ago, I feel this microwave is not fully working like it should. Things take longer to heat/ cook. I only purchased this so it could match the rest of appliances. Might also take awhile to get used to the number situation/ no dial/ hidden panel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Noisy and doesn’t last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy out of the box. We have had several of this model. Typically lasts 1-2 years then stops working. Otherwise it is a great microwave.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, DonaldR. We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony LG

  • Rated 5 out of 5 stars

    MICRO

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Microwave the one my sister likes most. good material with perfect price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great midsize microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first microwave that the preprogrammed cooking feature actually works from baked potato’s to popcorn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave a lot. The only con is that there is no number panel, but it isn’t necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mother loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my 85 year old mothers ten year old microwave and she is super happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use to heat my food so that I don't chip my tooth on frozen peas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave works well for basic needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, only drawback is that time is marked in 10 second increments

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not long lasting

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted two years and broke. The 10 year warranty is a joke!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand that you’re facing issues with your LMC1575BD microwave after just two years, despite having a 10-year warranty.

      For microwaves, the warranty typically covers certain parts and repairs, and it’s important to review the specifics of what is included in your warranty. If your unit is experiencing problems, it may be covered under warranty for parts or service, depending on the issue.

      WARRANTY INFORMATION - https://www.lg.com/us/support/warranty-information#subcat=consumer&cat=none

      We understand your situation and would like to assist you further. Please send us a private message on Social Media @LGUSSupport with your warranty details and any relevant information about the issue. Our team will be more than happy to explore possible solutions and assist with any necessary repairs or replacements. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Nice oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase it but had to return without opening it as I found another brand in much better price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very even cooking microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems like it is quality built. I like the 10 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our breakroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is super high tech. We loved them. We have 3 of them now at the office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent microwave for the money. Door latch is a bit hard to push, door closes loudly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i am not impressed. Ours arrived with out the coupler that makes it spin so hopefully we can get that part but aside from that jot having the numbers has been more annoying than i thought. How do you. Uke it for 20seconds when it goes up by 30 second increments?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to learn to use it. But it works great. Love the defrost mod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave heat up food just right. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, documentation not so good, however practicing helps

    I would recommend this to a friend