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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,477 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Testing product quality and durability to give a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the musical tone it makes when it’s done this is a great item.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Microwave makes loud rattling sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but avoid this as both my original and replaced unit make loud rattling sounds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I read these negative reviews before I bought

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this LG Microwave in January and it quit working in June. It seems that all the negative reviews had the same thing in common...they all quit within months of purchase. While the $170.00 we paid for it won't break us, you can be sure that we will never purchase an LG product again. If this was an automobile, there would have been a recall for faulty parts. There are many other companies out there to choose from that will get our business next time. Total junk!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, espically if you catch it on sell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over engineered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know ‘new and improved’ is meant to mean something but this is over engineered. My ten year old GE microwave had simple buttons to push. Why the glide for time? Why all the codes for cooking food? It’s easier than that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Love the tune that plays when food is ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave, cooks so much better than others I’ve had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performs well with exceptions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent microwave for the money. Reheating beverages feature tends to overheat and boil over. Don't like the wheel set up under the microwave plate and is not easy to put plate back on center spinner after cleaning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to inverter technology in ovens, this micro really works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, I would have given it higher marks, but the lack of number keypad is annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mid-size microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice in my kitchen and works perfectly i like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwaves perfect, touch screen dial makes for easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Having to open the door to set the cook time is inconvenient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I actually love the noice when it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cooks fast and lg is great brand price was fair also

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Auto sensor cooking bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. Should have bought larger unit. Our standard bacon dish dose not have room to turn. Also cooked frozen spaghetti , one on auto one with package times. Auto sucks . Overcooked. Keypad on inside of door.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are unhappy with your new microwave. The Sensor system works by detecting the built up steam. Never use tight-sealing plastic covers. They can prevent steam from escaping and cause food to overcook. For a frozen entree: Remove from outer display package. Slit cover. If not in microwave-safe container, place on a microwaveable plate and cover with vented plastic wrap. After cooking, let stand in microwave oven 3 minutes. We hope you find this information helpful. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP LG

  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on deal of the day. I am very pleased with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids, the hidden buttons discourage micr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids, the hidden buttons discourage microwave use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too thrilled.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one during Black Friday sales. It lasted 2 months then died. Called for warranty and they would only reimburse us if we purchased the same unit and only the original sale price we paid. 2nd unit was not on sale at the time. Did a price adjustment later when it did go on sale but still not the sale Black Friday price. The new unit is so far so good. But I would not recommend. Don’t like not having a number keypad. Having to enter info on buttons inside prior to closing the door. Poor design.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG