Customer Ratings & Reviews
- Model:
- LMC1575ST
- SKU:
- 5714901
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.
This summary was generated by AI based on customer reviews.
Looks good. Cabinet buzzes. Turntable noisy too.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guess I'll keep it but very noisy. Wedged foam between right side and wall to dampen flimsy resonating enclosure. Previous LG was excellent and lasted many years. This one is disappointing though cooks well.
No, I would not recommend this to a friendVery satisfied with this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy. I searched and searched. Found this 1.
I would recommend this to a friendGreat and Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave. Sensor control on it is amazing!!
I would recommend this to a friendDisappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave but it is rusting in the inside. Unfortunately will need to replace after only 2 years.
No, I would not recommend this to a friendVery Loud microwave but does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was a replacement on a geek squad plan on my bigger LG microwave. I did not get enough credit to buy to same one that I had. I choose the next smaller one down. This is the loudest microwave I have ever owned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi and thank you for reaching out. I hate to hear your microwave is so loud! This is definitely not what we expect from our products. If we can assist you in any way, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had purchased one with a handle instead of using the door to open
No, I would not recommend this to a friend3 Months later.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this in December to replace the one that came with our house. We loved the look and even the tune played when it's done. Now it's March 20th and we're starting to notice that it's not heating/cooking the food. I put 3 pieces of chicken in to reheat it (leftovers) and after 4 minutes on high it still wasn't even enough to melt the sauce it was stored in. Very disappointed. I have a microwave I use in the basement that's over 20 years old and it's working like a Champ (Amana) built when things were meant to last.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light bulb is not working. Never had a brand new microwave that the light bulb has blown within 1 month of purchase.
No, I would not recommend this to a friendSLEEK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek but there are no controls on the front screen. You have to open the door and there is a keypad inside with limited choices. I tried to get used to it but cant.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with the design of your microwave. We will pass your feedback to our design team for consideration. If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being a part of the LG family.
- Cons mentioned:Noise level
LG Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very noisy microwave. I’m very disappointed in my purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Greg. Please send us a private message on Facebook or Twitter using @LGUSSupport or call our LG Customer Service line at (800) 243-0000, so we can take a look into your situation. ~Anthony
Regrets on purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was boxed not on display so turned out not what expected. Not as easy to punch in time or power settings as last microwave we had. Is so light that have to hold top of machine to open door or when try to open the whole machine just moves toward you.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback with LG Microwave (LMC1575ST) model. We understand how disappointing it can be when a product doesn't meet expectations, especially when it comes to convenience and usability. We strive to provide excellent customer service and ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
'Door' Error message
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picked up at locak Bestbuy, brought home and once plugged in and on first use, after 2 secs microwave would stop running and give a 'door' error. Nothing was interfering with door. I do give best buy 5 stars for ease of return.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks great but the door vibrates which is really annoying
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi there, We're saddened that the experience has left you somewhat unsatisfied. We'd like to help make your experience a better one. Sometimes your microwave chassis may not be completely flush with the cabinets; this can cause a slight vibration and noise. If bolts, screws, and mounting brackets are firmly installed, this too can cause noise from the vibration. We'd suggest contacting us directly if this issue becomes too troublesome. Going forward, We've shared your review with the appropriate team for careful consideration and review. ~Tanisha
Microwave will interfere with your Wi-Fi network
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is just “OK”, it’s not great. I find I have to heat up food longer than my older microwave. But the bigger issue with this product is that every time I use the microwave to heat up food, my wi-fi/internet connection crashes. It seems this product is not shielded properly. This problem is very annoying, especially during these times of working from home and needing internet connect for virtual video conferences.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Noise level
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this LG microwave and had one but it only lasted 1 1/2 years. But because we loved it, we bought another one. It rattled and within a week the light went out so we took it back and got another one. This is the 3rd one and we are returning it because it makes so much noise. So disappointed ☹️
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your open feedback regarding your LG Countertop Microwave, and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha
Broke down after about 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for about 2 years and then stopped working. Messaged LG and found out that the big "10 year warranty" logo on the front of the microwave doesn't mean the microwave is warranted for 10 years. It just means a certain part - the Magnetron? - is warranted for 10 years. The rest of the microwave is apparently warranted for 1 year. What that means is that we have to hire our own technician and he/she may be able to get us reimbursed for the part if the problem is the Magnetron. Pretty useless and by far the fastest we've ever had a microwave break down.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
piece of junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG really let me down. 3 months past warranty, it quit. no way to repair less than cost of new one. piece of crap.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (LMC1575ST) model. We understand your concern about a product that stops working shortly after the warranty period, especially when repair costs exceed the value of the appliance itself. We strive to provide reliable, high-quality products and ensure a smooth experience.
While the unit is unfortunately outside of warranty, we would still love to help you explore possible solutions. Depending on the issue, there may be a less expensive way to address the problem. We recommend reaching out to a local authorized service provider for a second opinion on the repair cost, as sometimes there are more affordable options available that aren't immediately apparent.
Please send us a private message on social media @LGUSSupport, and our team will be happy to look into this further and assist you with any troubleshooting or alternative options available.
We appreciate your feedback and are here to support you in resolving this issue as best we can. ^Juvy
F-3 error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a catastrophic failure during the first 30 days of ownership. The control panel failed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
product works okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On this particular microwave the door has to be opened to program it & the screen doesn't have a light on the panel so I have to use a flashlight to program it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello and thank you so much for the feedback BigEd. We are grateful that you have taken the time to let us know what difficulties you are experiencing with your microwave. We have forwarded the feedback over to our factory team for review. ^AC
- Pros mentioned:Design, Overall performance, Power
Very stylish and functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this after seeing it on the top shelf not even on display yet. It was exactly what I was looking for. Good power and size. It has the technology for even cooking and sensor cooking. You can do quick timed cooking with buttons on front and open micro for more specific cooking options such as popcorn setting. So far it works very well and I've had good luck so far with LG appliances, oven,dishwasher,washing machine. I did get two year protection after reading reviews on overall microwave life span.
I would recommend this to a friend