Customer Ratings & Reviews
- Model:
- LMC1575ST
- SKU:
- 5714901
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.
This summary was generated by AI based on customer reviews.
OK Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hope this one last longer than the exact same model it replaced after just over 2 years when the time display crapped out
I would recommend this to a friendReview
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave worked great until a few weeks ago and started showing an error and continued to get worse. Didn't last 2 years..
I would recommend this to a friendokay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okay, I preferred numbers to set timer this one you have to hold buttons not convenient
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
sept 11/2017 --- broke 11/26/18
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thought it would last longer, (as my old microwave did) worked like new until it stopped heating anything placed in it, it had geek squad coverage
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that your microwave stopped working after only a month. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000. ^KH
Does the job..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have other GE products as well but this micowave is not up to par with other brands
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good only work for 4 months..I contacted lg and they are going to give me a full refund
No, I would not recommend this to a friendDon't Buy This MIcrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a 15-year-old LG microwave that was still working but was only 1,000 watts. The first unit was shipped to me and immediately had a problem with the motor that drives the turntable. So I packed it up and dragged it back to Best Buy for a replacement, which I got immediately. The replacement is now two weeks old and makes an awful vibrating noise after it runs about one minute. It still heats but I can't imagine that noise is a good sign. But I am not going to drag yet another microwave back to the store for another bad replacement. It is a very expensive lesson but I will never buy an LG product again. I suggest you investigate the other negative ratings for this unit - I wish I had taken them more seriously.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Noise level
terrible control interface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not design a more user unfriendly control interface if I tried. Very steep learning curve, we quit before the end after two weeks of trying. Being constrained to increments of ten seconds didn't work for us on the lower end. The finished signal was very annoying as it was a tune which kept repeating if you couldn't get to it right away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you are having these difficulties. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Keep Looking
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought our microwave just 7 months ago. It is just my husband and I, no kids. There is already rust inside, we have to wipe out the inside after every use. It just holds onto all moisture. We have now noticed a small chip on the door that is also starting to rust. The sensor feature is unreliable. We were super impressed at the beginning, only to never use it now. Save your money and stick with a basic microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Keep looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite. Chimes are aggravating, can’t do time in 5 second increases. Wouldn’t buy again.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Quality poor
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No working good, is broken in short time, the Quality is poor, to much noise!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for trying to share your experience with your LG Microwave (LMC1575BD) model. We understand how frustrating it can be when a product does not meet your expectations and fails to work properly quickly. Please know this is not the level of quality and longevity we strive to deliver. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. You may consider visiting this link regarding the noise issue: https://www.lg.com/us/support/help-library/noises-microwave--20152329269153. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Works great until it dies
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it at the end of Dec 2018. All of a sudden at the end of June 2019, it trips the circuit breaker and just won't work. LG is offering to reimburse me, which is great on their part but indicates they have no idea what's wrong with it. I had bought the 2 year extended warranty so I'm going to see what Geek Squad has to say first. Not sure I want to try it again with a replacement.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG microwave. I am sincerely sorry for the unfortunate experience you have had with your microwave. Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat or Email: www.lg.com/us/support/chat-and-email-information Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ Again, thank you for sharing your feedback about your microwave and we hope to help you get this resolved together. ^CP
JUNK GET SOMETHING ELSE.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.piece of junk! only had this for two years, says 10 year warranty, actually only 90 days. stayed running if door was shut for a while then timer everything works but it dont cook or come on just count down. used to have cheap unit it lasted 30 years.
No, I would not recommend this to a friendNot a Quality Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We selected this because of it was highly rated by Consumer Reports. Either they are wrong or we got a lemon. Underpowered. Rattles whenever in use. Poorly constructed. We still have our previous 20 y.o. Panasonic microwave and are considering beginning to use it again and selling this clunker in a garage sale!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
This microwave is okay.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is not intuitively easy to use. It does not beep when done but plays a a little tune.
No, I would not recommend this to a friendworst warranty service i have ever seen
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ours stopped heating in less than a year. I called LG only to be told lies and made to jump through hoops for LG to stand behind their junk. LG has made the warranty almost unusable. They make you go buy another one and tell you they will send you a check within 4-6 weeks. You have to upload so much crap that older folks im sure will give up and just forget the warranty. I think its what LG depends on. It would also be nice if LG would hire agents that could speak english. Do yourself a favor and STAY AWAY FROM LG PRODUCTS AND THE WORTHLESS WARANTY
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Died while not being actively used
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 12 days. On day 11 started tripping breaker, not during use, just sitting threre. On day 12 it died quietly. Going to replace with same model. Assuming it was just a random lemon.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not user friendly
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Timer buttons are behind. The door so it's a little harder than most to use. Not thrilled abt it
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Moisture control need rework
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's performed well & looked great but its moisture control is not of great quality as it started to rust in less than two years.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your experience with us. I'm sorry to hear about the issue you're experiencing with the moisture control on your LG product. We understand how frustrating it can be to encounter rusting on a product that you've had for less than two years, and we apologize for any inconvenience this has caused you.
We are committed to providing high-quality products that meet our customers' expectations, so it's disappointing to hear that the moisture control of your unit did not meet the standards you deserve. Your feedback is important to us, and we will be sure to pass it along to our product development team for their review and consideration. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Disappointed in product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The glass will not stay on when turning. Glass tray is very thin
No, I would not recommend this to a friend