Customer Ratings & Reviews
- Model:
- LMC1575ST
- SKU:
- 5714901
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Very loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is very noisy. It is also smaller than the last one even thought it was the same size on the description.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Andy. We appreciate your time in leaving us a review regarding your stainless steel microwave. We want to ensure that you get an amazing experience with using your unit, sadly this doesn't seem like the case and we'd be more than happy to assist you. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony
Too conplex for simple usage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over designed microwave. No number options, all done as a sensor cook. You can only manually add time by 30sec i believe. Had to return it. Way over complicated for a simple appliance.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We really appreciate your honest review about the LG Microwave, model LMC1575ST. We assure you that your constructive feedback does not go unnoticed. We will work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. This feedback will be shared with our Product and Marketing Teams to meet your expectations moving forward. ^Danee
Poor Choice on My Part
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this within a week. 1. No lighting on the controls. Your kitchen needs to have the interior lighting of a White Castle to read the function controls. They are not lighted. 2. Overly Complicated Presets. The S-1,2,3 etc preset functions make cooking or reheating like launching an Intercontinental Ballistic Missile. I'm sure this is a great microwave, but the features are not worth the trouble.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for making an effort to share your experience with your LG Microwave (LMC1575ST) model. We understand your frustration with the lack of lighting on the controls and the complexity of the preset functions. Your comments have been noted and will be shared with our product development team for future improvements.
We strive to provide our customers with user-friendly appliances that enhance their kitchen experience, and we regret that this particular model did not meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Does it's job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine as far as cooking times go but it is a bit noisy.
I would recommend this to a friendMicrowave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice but has a constant buzzing coming from the back.
No, I would not recommend this to a friendDont like the controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power Level control doesn't work and setting the cook time isn't very intuitive
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are having so many issues with your microwave. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
No good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased September 17 2020. As on March 20 2021, the unit no longer heats. As far as the unit itself, the slider timer is nice but sensitive. I would often go past my desired time. Would not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
Broke. Terrible support.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns out that LG support is the worst. Microwave broke 45 days after purchase. Support gives the run around, won't return promised calls. The support website has problems, chat support wastes time and then needs you to call in anyway, and phone support wanted me to call best buy, even though the return period was part! We have multiple LG appliances (was our favorite brand) but never needed support before. Terrible!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for sharing your rating/review with us and the community. We appreciate your patience and understanding in regards to the issues that you’ve encountered. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to help you out. ^James.
Beware Faulty Display Panel
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks food just fine, but display panel is not functioning properly after purchasing in July 2019. Prior to this I had a Sharp microwave that worked perfectly fine for 14+ years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Did not heat well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had issues with it heating thoroughly, ended up buying a different one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi and thank you for reaching out! I hate to hear your microwave did not hear thoroughly. This is definitely not what we expect from our products. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
- Cons mentioned:Noise level
do not buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the microwave for 3 weeks, yet only just got to use it this week. It makes a horrible sound, with or without anything on the turntable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best not the worst Dealing with LG for a replacement is not easy.
I would recommend this to a frienddoesnt last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its fine while it works, but stopped working after just a couple months.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you leaving us a review on your LG Microwave (LMC1575ST) model. We understand the importance of having reliable appliances that function properly and last long. We strive to provide durable, high-quality products that meet our customer's needs and expectations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Inconvenient to have to open the door to program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inconvenient to have to open the door to program and not intuitive.
No, I would not recommend this to a friendA little to large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little to large for my parents and to many bells and whistles for them.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Avoid, disposable.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 18 months before it failed. First it started rattling from the door, then it stopped heating altogether.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to know what happened, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Hard at first.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little more techy than my old one. I'm getting better.
I would recommend this to a friendBrand response from LGAnswers
Posted .I appreciate your feedback. I am glad to hear that you are getting to know your new microwave! Below is a link just in case you ever have questions about your unit. https://www.lg.com/us/cooking-appliances/lg-LMC1575ST-counter-top-microwave-oven .If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
do not buy LG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 90 days, now it makes strange noises, like scissors closing. Not heating food. Have to bring it in and wait for a repair. I knew I should not have bought an LG product, never will buy anything LG again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Noise level
Not as good as it could be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made strange noises when starting to use it. Loud and did not seem to be worth the money paid. Returned item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Stopped heating after 4 months!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite disappointed in the durability of this microwave even more so since it is LG. I felt the price point was a little high, but found comfort in it being LG. I doubt that I will ever take the plunge on LG appliances again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette