Customer Ratings & Reviews
- Model:
- LMC1575ST
- SKU:
- 5714901
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.
This summary was generated by AI based on customer reviews.
stopped working after 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this worked great the couple times i used it.... then after 2 days it just wouldn't heat anything up
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Dont buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 11 months then it just quit working. Best Buy wont exchance it, i have to go thru LG customer service to setup a repair and will be without a microwave for months. Probably just gonna throw it away and go buy a different brand, ota roo much hassle
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
No key pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t just set the timer or the cook time. You have to use a ridiculous touch screen slide bar and keep taping it to get the desired time. I’m not sure who over-engineered this but it takes way more time than just being able to hit the numbers on a key pad.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
LOUD!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loudest microwave out there. Thought maybe I got one made on a Monday so returned and got another...nope LOUD!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Microwave (LMC1575ST) model. We understand that a loud appliance can be disruptive and concerning. While we strive to provide reliable, high-quality products that meet our customers' expectations and satisfaction, we acknowledge that occasional issues may arise. Your feedback is important to us as we improve our products. If you have more questions or concerns, you can reach out to us on social media @LGUSSupport for assistance. ^Juvy
Confusing controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design. Poor layout with some control buttons inside door and few outside door.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review, it is very important to us. I hate to hear you are not satisfied with your microwave purchase. If there is anything we may be able to assist you with please reach out to us via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Not great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one died fast. Its replacement lasted less than 2 years.
No, I would not recommend this to a friendStopped working suddenly after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great until it stopped working after only 1 year. Seems all microwaves are a crapshoot
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're truly sorry to hear about the unexpected issues you've encountered with the LG Microwave (LMC1575ST) model. Your feedback is incredibly valuable to us, and we genuinely appreciate you taking the time to share your experience.
It's understandably disappointing when a product doesn't meet expectations, especially after a relatively short period of use. We want to assure you that we take these concerns seriously and are committed to finding a resolution for you.
We'd like to work with you to address this situation and explore potential solutions to ensure that you have a reliable and long-lasting microwave. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll do everything we can to assist you and make this right. ^Juvy
not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.finish on item is cheap. set microwavable dish on it and it burnt top of microwave. cooks to hot and too light weight on counter
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Microwave (LMC1575BD) model. We understand the disappointment caused by the finish on the microwave not meeting your expectations and resulting in damage when a microwavable dish was placed on it. Please know this is not the level of quality we aim to deliver. We're here to help. Regarding the temperature issue, please visit this link: https://www.lg.com/us/support/video-tutorials/lg-over-the-range-general-operations-power-levels-CT40000141-1395240816881. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
piece of shh!!T
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase. I had this microwave for about 8 months before it stopped working. I had it plugged into a circuit breaker. Not sure exactly what happened. Made several attempts to contact LG for repair, but they have not responded.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Huge disappointment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The heating element died after 4 months. I didn't like the fact that it had so many bells and whistles on the INSIDE of the door. Could not believe that after 4 months and very little usages, it totally stopped heating.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a lot of noise when in use. What can be do
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this like 2 months ago and still haven’t got it…do not buy this online
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out regarding the LG Microwave (LMC1575ST) model. We understand how important timely and reliable delivery is. We aim to provide exceptional customer service and ensure a smooth and seamless experience. Please contact Best Buy customer service at 888-237-8289 to get accurate information on your delivery. You can also reach out to us on social media @LGUSSupport if you need more help. ^Juvy
this is a sorry piece of electronic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave on 05.16.20 at Hemet store I think is a defective piece since it stop working two weeks ago. I need to get a refund so I can apply it to the purchase of a new one but different brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Stopped working after 10 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave at Best Buy. It stopped heating food after 10 months. Now I have to pay to ship it to LG and get it repaired. I do not recommend this product!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Worst Microwave Ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst microwave I have ever owned. The stupidest design. You cannot select a heating time without pressing 8 buttons. I absolutely cannot get over that this product even exists.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Warning stay away from lg microwaves
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave in august 2019 and it just died on March 2021. Just wow this is my second subpar product that I have purchased from lg. I had a refrigerator have three diagnostic issues after a month and finally die after two years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Worst microwave I have owned for 12 hours
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The engineering was very bad. Though it was incredibly quiet, the microwave LITERALLY DID NOT SIT FLAT ON THE COUNTER. Shockingly poor execution. Returned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of LG junk, doesn’t work well at all and we don’t have it that long at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Pete. Thank you for taking the time to share your feedback on the LG Microwave (LMC1575ST) model. We're sorry to hear about the issues you've experienced with your unit. We aim to provide reliable, top-notch products that meet our customer's needs and expectations. In the meantime, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing just started working poorly conveniently afyer the 1 year warranty expired. Takes 5 minutes to heat something where 30 seconds was good before. Go figure.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, Hi, Understandably, this is frustrating. We are sorry that your units are not working properly. This feedback will be shared with our product team. We apologize for any inconvenience.^Vanessa
not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the price and with many issues. Here are 2 major issues: 1. When it starts, our WiFi is not working immediately 2. There is something wrong with feet. It slides when open the door. It's not usable now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette