Customer Ratings & Reviews
- Model:
- LMC1575ST
- SKU:
- 5714901
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.
This summary was generated by AI based on customer reviews.
light bulb burned out.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 2 weeks that I bought microwave light bulb burned out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
Don’t buy this one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The defrost function did not work properly. We returned it and bought another brand
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this microwave three times and all have broken. LG support has been terrible. Would not buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
trash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 2 days and died. LG customer service was horrible to work with
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
The item returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a big dent on the top part of the microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you experienced damage from delivery and installation. We recommend contacting the retailer as soon as possible so that they can facilitate the exchange. ^Jennifer
Only lasted 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for 2 1/2 months now I have to return it make sure you purchase the extended Warrenty
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Died in 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than 4 months. If you buy one of these make sure to save your receipt for service/refund.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you had to encounter the unexpected malfunction of your microwave. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Waste of time & money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had less than a month & already stopped working. Will be returning this weekend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Was a great little appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great little appliance but 2years later it died......don’t expect longevity if you buy this product.
No, I would not recommend this to a friendNo heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using 23 months. It doesn’t work for heating up. Very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
its not worth th price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pan inside keeps coming off and spill my food tea. I am not sure if I can take back. its not worth.
No, I would not recommend this to a friendDisappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thie microwave made a very high pitched sound which was hard on the ears. We returned it to Best Buy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you were having noise issues with your microwave but I am glad that you were able to exchange it. If you need any further assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted only 18 months. The warranty was only 12 months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
3 years?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Control Buttons can’t be seen. Unit crapped out after 3 years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and high price and not worth it to price.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Would have kept but didnt sit level on counter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the 2 cubic ft 20 dollars cheaper. Did not lay flat on counter.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us and will be shared with our product team.
If you have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero ground clearance had to return door wouldn't open over the small lip on my counter
No, I would not recommend this to a frienddoor broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.door latch broken no in store repair after buying 4 year portection
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Based on the door issues you are describing, it sounds like you may need a technician to check it out. This may be done through our website: http://www.lg.com/us/support/repair-service/schedule-repair-us or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider ^CP
- Pros mentioned:Design, Overall performance, Power
Happy Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size, powerful, quiet, with pleasant tune in place of beep, beep, beep when the timer ends. Has reminder tone for when food is left in microwave after heating. Sleek appearance with control buttons inside door. Favorite feature: Door handle is part of the door on right. No worries about pushing door levers or broken handles.
I would recommend this to a friend Broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave does not work after 14 months. Will not buy the same one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize this has happened. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ so we can get more info and see what we can do. ^AC