Customer Ratings & Reviews

I like this microwave, and hope it lasts a long time although since my purchase I have heard bad reports about the longevity of LG appliances. Maybe that's not true this time. This machine is sleek and efficient, seems to cook evenly and is easy to clean. My only complaint is that the time "slider" is too sensitive, so is difficult to set.

This Microwave is very modern looking and matches all appliances in my kitchen. Very easy to operate

Great microwave. Does the job! Easy to operate and figure out. Love the sleek design

Excellent features & modern design. Looks sharp on shelf designed for microwave.

Lots of power in this unit. Heats food fast and looks good on my counter.

I bought this LG Neo Chef microwave to replace an older LG which gave us many years of good service. This new model is more attractive and has many useful features, including a chime that tells you when it has finished cooking. It is well built. The price was also very reasonable and Best Buy delivered it the same day as I ordered it!

This microwave is fantastic very futuristic, a ton of unique features that help this microwave stand out from the rest, self diagnosing. This microwave cooks food and warms coffee evenly, I love it, no regret I stick with my LG Products!

Favorite microwave I’ve ever purchased! Easy to operate, end of cycle alarm is not offensive, and it’s easy to clean.

Great for my college daughter. LG did good on this one. At first when we looked at the box, we didn’t think we would like the buttons on the inside, but once she used it, she loved it. I used it too, and the ease of it is amazing. I love how you can just add seconds on the outside of it also, if you don’t use the inside of the door buttons. Great options.

The microwave works great and has a very sleek modern look. I love that there are no exposed buttons on the front to clutter it up, you only have the start/stop button and a simple slider for the time setting but if you do choose to get deeper into settings you can do that while the door is open.

I got this microwave because it fit the size I was looking for and had the extra perk of being LG, considered one of the top brands for appliances...well, at least that's what I thought. Regarding features, let's be honest, almost all similar brands out there have the same set of features, so that part was not that important for me when deciding what microwave to buy. The 1st thing that I noticed was how loud it was. It rattles A LOT from multiple sources: 1) the door: it simply vibrates a lot (for this I cut some rubber stoppers and put them in the groves where the corners of the doors touch the frame) 2) the glass plate support: it has a hexagonal system with 3 wheels and 3 flat "sliders". This is supposed to provide more stability of the plate, but it is noisy 3) the enclosure: same as the door, it vibrates. If you put pressure with your hand the rattling stops, when you let go it starts again. No fix for this like with the door You learn to live with the noise as you use the microwave and get more and more accustomed to it. Unfortunately, after 1.5 years of having it, it died with a couple loud sparks, a strong smell of burnt lacquer and an scalding hot enclosure (which makes me think a coil of some sort burned) With 1.5 years of service this is the shortest lived microwave I've ever had, and certainly something I was not expecting from a top brand like LG. On the plus side, aesthetically, this is one of the nicest looking microwaves out there (personal opinion). But I can't do much with a non-functional good-looking microwave. Will start looking for a replacement across other brands different from LG.

This microwave cooks great and has the best turntable ever. It has solid functions and looks good too. Sensor cooking was my go to for two reasons, one good and one bad. The good was that it cooked things easily and well and didn't take much though. The bad reason was that there is no number keypad to key in numbers. I have to admit that I never spent enough effort to master this system and always wished for a number pad. Soooo, we were in Sam's Club one day and I just bought a new 1250 watt monster that has all the numbers and other buttons that make more sense to me. I have the LG in storage and will gift it to one of the kids or grandkids so they can master the odd system.

I love this microwave. It's large without being too huge. Cooking space inside is nice too. Sensor heating is really convenient. (It "senses" when my popcorn is done.. and hasn't burned the popcorn yet!) I also enjoy the "sliding" timer more than I thought. At first I thought it might be a little complicated to learn the features.. but it really very simple to use.

Microwave works great and looks amazing. It is a change from a regular microwave since a few of the functions need to be done with the door open, but otherwise it is fairly simple.

Love the ease of opening the door, my old one had area on bottom right to push, sometimes getting stuck. The turntable size is great, balanced as per description so turntable doesn't have issue with uneven weight of casserole, etc. The light comes on when opened, I love it. Love the colored interior verses the white that my old one had. I adjusted quickly to not having the 0-9 pad. Settings are only visible when the door is open, which it has to be to put the food inside anyway. Touch the start on the outside of door, automatic starts with 30 seconds. Just tap until required time desired. There is another option for manual time set right above. Love the overall look, perfect fit on my counter, the air vent is on the left side of microwave. I have bought the same brand of microwave for years. I've looked online, read reviews. But you have to try it for yourself. This is my new brand. Wish it hadn't taken me so long to decide. This has sensor reheat, sensor cook, sensor defrost & clock settings hidden when door is closed.Choose your desired setting, shut the door & tap start.

Compact size, powerful unit, very sleek looks...a must buy

Our microwave died the day before a big NFL game. This LG model had excellent reviews and was just the right size. Bestbuy delivered the microwave to our house on the same day. It is easy to use, quiet, and works wonderfully. I highly recommend it.

Great machine and attractive too . Very modern and great power

I've had this microwave for 4 years and for the most part I'm satisfied. One odd thing I first noticed was that I can only program it to run at 10 or 30 second intervals versus most microwaves that you can type in the specific time. So if I wanted to heat something up for 4 minutes I had to press the 30 second button (also the start button) eight times. My biggest complaint would be the digital clock failing. If you look at my submitted photo, you will see parts of the digital clock disappears. It happens randomly and fixes itself randomly. I tried doing a power cycle multiple times and that has never worked. The same part of the time doesnt always disappear either, sometimes it's other sections. Other than those two issues, it runs awesome and it has more settings than a typical microwave.

Love the features and hidden keys. Great looking unit and works well. Plenty of room too!