Customer Ratings & Reviews

Easy to use. Looks good when not in use. Runs quietly.

Good size, work well. Great product. Have a bigger size if you have space

Easy to set up an easy to operate. I like the nice clean design and especially the quick start by pressing up and down to set the time without having to do anything else. Only downside is at some point the up-and-down starts going by 30 seconds when some recipes want settings in five second increments.

Excellent product , very quiet , very good price and very easy to use.

I bought this primarily for the wattage, the cubic footage size, and the color. It cooks evenly and thoroughly. Things get hot fast. I like that this microwave has chimes that sound far more pleasant than an annoying alarm beep. I also like the different power settings for cooing and reheating being clearly displayed on the upper part of the frame once the door is opened. You can slide a dial on the outside to increase or decrease the cook time while the microwave is running. The NeoChef turntable has a six wheels so the plate is stable. The lighting being on while something is cooking is nice. My only complaint is it makes a buzzing sound from the frame. When I slightly hold the outside wall while it is running, it stops. I wish it was a bit quieter than it is. Despite this, I am very pleased with the product.

Really love the look and design of this microwave, would give 5 stars if we didn't have problems with it, within first few months we had issues with our microwave it kept showing error and stopped working looked up error and said was internal communication error and so had to return and get a new one. we were fortunate to have bought the insurance on it so did not have to buy a new one but was able to replace it but had to then buy new insurance for the new one. hoping that the faulty microwave was just a fluke and we can get a long time of use from this microwave since we really do like it. if the new microwave lasts us then I would recommend it.

Favorite microwave I’ve ever purchased! Easy to operate, end of cycle alarm is not offensive, and it’s easy to clean.

Was looking for an up to date microwave and this is it. Works great and not too heavy. The chime is a lot better than that loud beeping sound when the food is done heating up.

We needed a matching Black Stainless microwave to go with our other purchases and this one filled our needs. We are basic microwave users so I can't help the more sophisticated users, but we found the unit a pleasure to use. It's much more powerful than our previous unit and works just as we wanted.

A very clean design; it looks great in the kitchen. There are no numbers to input time for cooking. Time is added using +/- buttons o the outside which take some time to get used to and is a bit less convenient in my opinion. More controls are actually behind the door and also takes a bit of an adjustment. Works well overall.

Stylish with a modern look very easy to use and quick

Finally found a microwave that looks like from 2017. Sleek design and modern technology!

The unit is compact yet able to handle large plates. Very quite & easy to use.

Amazing microwave, big upgrade from old one which had to have been at least 10 years old. So we had a major upgrade. Power, along with other heating options have made a big difference. Size is good as well, things that couldn't or would tightly fit in old one, are no problem in this one.

Great buy! A little loud but even warming. Makes a drink at even temp all the way through. No hot and cold spots. A lot you can do with this microwave and takes getting used to. Nice finish, compact as it has no legs. Love the gray interior and that you can see your food cook as the light stays on. You won’t be disappointed.

First of all, this unit looks awesome and modern. I have this unit for a week, and it works great. 30s and your food is warmed hot already. I like it when it’s done heating things up, it alarms you ( not annoying way). Plus, it has a clock on this unit. Very useful unit. In conclusion, it’s worth the money. Good investment for years.

I was long overdue for a new microwave. I really enjoy this microwave. It is easy to use and very sleek looking. I really love the jingle it makes when the food is done.

Overall okay. Design looks nice, but…. Don’t love the lack of standard number panel. I feel like this is happening in other electronics, I don’t get it. Also don’t see the need for the door to overlap the control panel. That makes the door extra large and not great in a tighter counter spacing… we have this in pantry area of the house and a vertical upright of the casework system makes it difficult to open even with 4” from the wall… it works well, it claims to be brighter than most microwaves, but doesn’t seem to be any brighter than my previous microwave. My previous microwave went out the day before Xmas eve, so I needed to get one ASAP, and this one was available, otherwise I would have tried to find something else.

We've only been using this for a few weeks, but for the price and size it has some nice features and a contemporary look/feel. Takes a little time to get used to some of the settings because they are different from most older models. Can't give a 5th star since it's not yet had to stand the test of time.

I had to replace an older microwave which failed to heat and found this item at Best Buy, FTL. Same measurements, weight, and ease of use. Works just fine