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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,478 reviews
  • Rated 5 out of 5 stars

    A unique chime alarm sold this microwave for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our large microwave suddenly stopped working. I wanted something in stock that was a little smaller. This mid-size microwave was a perfect choice. I love the sound it makes when it is done-it makes the sweetest chime and it somehow makes me smile. I was planning on upgrading when we remodel our kitchen but I am in love with this microwave because of the chime, so I having our designer incorporate it into the new kitchen design! If you want a door with a tradition push open on your microwave this is not for you - it has a sleek door pull on the front pannel which I thought at first I wouldn’t like but it is unique. The one drawback for some would be that you have to open the door to program unless you click the quick time add from the door. I personally don’t mind and appreciate this design. Overall a keeper for me and a good buy for others who want to also smile when their food is done heating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good microwave so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave as a second one, for the wet bar area in our media room. So far it has worked well, and as expected. My only complaint is that the little melody it plays when finished with a heating period is only cute for the first few hundred times, then becomes a little annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great appliance and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek modern design with easy to use features. Matches the LG black stainless frog we got. Happy with price and quality of LG products!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, David! We are delighted to hear that you love your new LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean and the outstanding features and quality it possesses. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy, and we are glad you chose LG for your kitchen needs! ~Rita LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Variable power, Start and forget, Easy to Clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2007 countertop microwave bit the dust, so time to get a new one. Wanted one with similar capacity and power. This one fit the bill! Plus wonderful new features that 10 years of progress allows. Old microwave had power levels, but alternated between full on and full off. So even though I set it at 50% power, my Chinese leftovers would snap and crackle at full power as the meat was overheated every 5 seconds. This new one has true variable power - 50% is half power all the time. Wonderful! The Sensor cooking is another new feature. Set the type of food, leave the cover cocked to let steam escape, and it uses the steam to determine when the food is done. Raw vegetables, put in casserole dish, add a bit of water, leave the cover cocked, and press "raw vegetables" and "start" and walk away. I can work on the rest of supper without having to hover over the microwave. Finally, no physical keypad or buttons. Just a nice flat touchscreen, and easy to clean front. And nicely done interface. Need to add 30 seconds more, just press start again. Need to set a specific cook time in minutes and seconds, just use the slider to set right time and press start.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Unusual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is deceiving because the controls are both inside and outside. Once you learn to use them, they are just as easy as all being on the outside and it looks so much more attractive. For a 1200 watt oven, it doesn't seem to work as fast as my last one.I have to cook things a little longer. Must be due to the inverter?

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Size

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - sleek design. Was the rare size that we needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Super easy to function & cook with for any age group. Looks & works wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way this looks, sleek, clean lines, nice finish. It takes a little to get used to the operational aspect but once you've used it for a while you don't have to refer to the manual as much. The interior light is the best I've seen. Very easy to clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and nice looking! Runs quiet and really easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Best microwave EVER!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch control are great, smooth and quiet operation, great buy and well worth the money! I highly recommend! Easy and inttuitive design. This really suprised me! Great build quality and easy to clean. Really great microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Pretty, but over-engineered.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. A little complicated to use, a bit over-engineered, but it works well and I'm pleased with it. Looks awfully pretty in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave when our old one started acting up, and so glad we did! Easy to use, you can clearly see your food as it reheats, and does a good job heating food evenly. Bonus, it plays a fun little melody when done instead of just beeping!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. Easy to use. Looks very nice in kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Operate, perfect size and modern looking recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Fantastic countertop..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space efficient, clean lines. looks great. Almost went with the 2 cubic foot model from LG but this one looked better and consumes less space. The controls are a wiz. Very Intuitive and hidden behind a see thru panel. Very smart design. Cooks fast. Could not be more pleased with this very cost efficient purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Power

    Rated 5 out of 5 stars

    ***Rockstar***

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple clean design. The main control panel is out of sight behind the door as well as a quick selection panel on the front of the door. The exterior finish makes it easy to clean and looks great. Plenty of power in comparison to it's size. Two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Looks great, fits my small space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new microwave for a small space, but wanted the features of a larger model (sensor function). This microwave checked all the boxes and looks fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Great Microwave, Sleak Look, Silly Quirks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave and super easy to use. The beverage sensor works okay, tried heating a cup of coffee and it boiled over. The quick time touch sensor is very covenient, but you can only choose time in increments of 10 seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Size

    Rated 4 out of 5 stars

    Best buy buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Just the right amount of power. Funny getting used to no numbers to push in. Big plate inside. Just a little wobbly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave but funky controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has good power and heats food up quickly. However, after some time using the microwave I’d prefer that LG used a numeric keypad to enter the cooking time. Using the slider to set the time was overthinking product differentiation a bit.

    No, I would not recommend this to a friend