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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,478 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful addition to my kitchen!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Microwave now for 2 weeks and it works wonderfully!! Had to get use to the new little tune it plays when something is done but it's great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good basic microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. The pleasant tunes when starting a cycle and ending the cycle are a nice alternative to the old series of beeps. The only improvement I would like to see is a light up display for selecting time, start, and end. Hard to see if you don't have a light on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very attractive and modern.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks and features of this oven but I do miss having a numeric keypad and this also does not give you the option to heat in 5 second increments. It only goes by ten second increments so there is no 15 seconds, 25 seconds etc.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Modern and speak, hidden controls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat / modern looking microwave. Hidden controls add a touch of modern.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the LG microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a melt or soften option like my old microwave did but all and all the LG works great and it has a pretty tune when it's done cooking. I have the LG front load washer and dryer I also really like those too my next purchase will be the LG refrigerator and gas range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little noisy, but it works good... It has a chime that takes a little getting used to, but I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Amazing little microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something simple and easy to use, it’s not like we are microwaving a pork roast or anything. Simple, clean destine. No handle to muck up, through the door touch controls. Great little microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great midsize microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this microwave for about 4 weeks now. It’s clean sleek look fits in perfectly with our other lg kitchen appliances. It’s tune that plays when done is cute and the kids love it. We placed it on a shelf between cabinets. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful heating sleek and nice design but it does make loud noise at times

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this microwave. It took me a few times to get used to the buttons, but once understood - it's SO user friendly, and cooks the food quickly & thoroughly. VERY happy with the purchase, the soft tones it makes when complete & appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great Looking Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave which is large enough inside but small enough not to take up to much counter space and it looks amazing. Definitely compliments my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Sleek design but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In an attempt at reducing the number of button selections, they've eliminated the number keypad. Timer is on a slider in 10 second increments, 30 second increments, etc. Downside is you can't select something like 6 seconds or anything in between the increment size. Also, the interior is black not white, so seeing food spatters is hard for cleanup. Good news for messy people, bad news for clean freaks. But it works and the size is just right for most uses. I did not fully explore the features and just assumed all microwaves had a number keypad. If I had to choose again, I would not pick this one. Also, the timer slider is not easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Power

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new microwave! It is taking some getting used to having controls on the inside of the door jamb. But it makes for a nice clean look. Power is awesome. Defrosts without overcooking foods.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice radar range

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its hard to get excited about a microwave. However this one looks great, super easy to use, I like the "invisible" panel behind the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for a month now and so far everything is working great. Even cooking and nice features. My only criticism is the price of the matching trim piece at $280 which is more than the microwave. Makes no sense LG!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and good looking unit. Having to get used to lack of keypad buttons, but does give minimalistic look.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    LG-NeoChef 1.5 Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Microwave. A lot more roomier than our previous Kenmore. Very even heating. Makes great oatmeal. We wish there were more pre-programmed settings like soup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave went out and we went shopping at Best Buy for a new one. After reading about the features on several different models we settled on this one. We have been using it for months now. It works great and I like the features. I highly recommend this model!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the buttons being on the inside of the door so the electronics are more protected. Easy to use. Love the look. Works perfectly.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Neo chef

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this item. We use it all the time. It cleans easily and fits well on the counter.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Dawn. Thank you for leaving your review in regards to your NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean in Black Stainless Steel. We'll make sure the entire team receives your feedback. They'll be thrilled to hear your kind words. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. ^Anthony LG