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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,478 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sleek look, most controls hidden behind the door. This microwave cooks better, faster, more evenly than my last one, which was also an LG. I am very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Happy with product, one criticism

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Microwave. The design and recessed side handle is mostly why I purchased and the capacity along with overall unit size is good. my main criticism is the open/close mechanism is not the best. it requires a hard pull to open and hard push or "slam" to close.. I wish that was a smooth/soft close process because that makes the unit seem "cheap". If the door was weighted it would probably be less an issue. Still overall happy with product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great but Could be Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean and Works great. I wish it was brighter and had numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried at first that the controls would be hard to use. We could not have been more wrong. This microwave is a snap to use and it definitely cooks and reheats faster than any other one we have owned. Love the style and solid build.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    One touch for everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I love the slide feature to set the time. Also really like that just about everything can be done with one touch. The buttons being behind the door is a nice feature as well since we have young kids in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave looks nice and modern. The inside very easy to clean. Cooks well. Unfortunate you have to unplug and plug in to reset the clock. Like the auto features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Power

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clean, minimal appearance of this microwave. I am still learning how to do some functions as it has so few buttons. I was a little worried it would be slow to cook as it has less power than my previous model. So far the power seems good.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I found this microwave and liked it for the size and design. It’s different from other microwaves due to its control panel being hidden behind the door. It’s functionality is user friendly and efficient. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great, and it is extremely easy to use, you can truly see your food clearly while it is cooking and can increase or decrease the time easily.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, recently my old microwave died and I was forced to find a new one. Initially I saw this microwave at my local Best Buy and thought it was just the right size and really looked nice; but knowing nothing really about how well LG makes microwaves, I decided to hold off and do some research. After a couple days of checking reviews, sites, and stores I realized that every microwave had some good and some not so good reviews. I chose this one because of the simplicity of the controls, the mainly positive reviews, and it ended up going on sale just as I had decided to get it. So I really lucked out. It’s spot on for defrosting meat and can pop popcorn perfectly. It’s a little more wattage than my last so I’m still getting used to how long to heat things, but that’ll come with time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. It's beautiful, works great, and perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    It's amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way the microwave LOOKED from the minute I saw it. It does exactly what it says it does. Three months later, I am still in love with this appliance. It's super easy to clean and I LOVE the ability to lock out my 3 year old grandson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Powerful and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave to match my LG fridge and stove. I have not had any problems with it and am very happy with my purchase. It is very roomy and easy to operate. It warms up leftovers in record time. An excellent value. Quality and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and simple to use. Large capacity with out the bulky look. Quite.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, TonyM! We are delighted to hear that you love your new LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean and the outstanding features and quality it possesses. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy, and we are glad you chose LG for your kitchen needs! ~Rita LG

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this microwave about a month now. So far we love it. It is very easy to use and does everything we need. Heats very quickly and evenly. It is a good size without taking over your counter.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A round we go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a well designed and well built Microwave. The looks are clean, and the controls work great. Cudos to the bright LED lighting inside, This unit is surprisingly quiet too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good-sized microwave that works well, no issues or limitations. Bought it for my first apartment, no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. Love the cook sensor option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice, sleek, quiet, simple controls. Two minor issues. The oven tends to slide on the counter when opening the door. The controls are not illuminated and difficult to see.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good Model, Not as Easy to Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionally, this is a great microwave. Easy clean interior. Promises less fingerprints on the front panel. Does its job, and looks good. Operationally is where it falls short. To program cooking, this must be done with the door open, as programming is located on the front right, inside of the door. The only thing on the outside of the door is a Start and Stop/Pause touch spots. (Thus the less visible fingerprints promised - they're still there - just on the inside of the front.) There is no numeric keypad, replaced with a "+" and "-" sign. So, you have to scroll up and down by 10 second increments. There is no auto 30-second hit, or 1-5 minute hit, a great convenience with other models. Invariably, you have to "+" and "-" a couple of times to reach your target. No 5-second increments. Fixing the dogs' dinners every night requires a 15-second heating, so it is not refrigerator cold. This now requires watching, as 20-seconds makes it too hot to eat.

    No, I would not recommend this to a friend