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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,789 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Bigger than I thought but very nice! I had to get used to sensor cooking option, as its the main option. No popcorn, potato, or plate of food option here!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is a lot quieter than the one it replaced. Bought online and had to return as it was defective. No hassle return. Got a replacement and works as said.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Okay, but missing some relied upon features.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is fine but I would probably not purchase it again. Needed a microwave during the quarantine period and did not want to spend a ton. This was one of the more reasonably priced for the size I wanted. I did not realize that it did not have preset timing intervals like a lot of microwaves, so if you want to hear something for just 2 minutes, you have to type in the entire number—“2:00”. It also seems like the interface pad is not as responsive as other microwaves I’m had and used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mimi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave easy to clean and use I am in love with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look! Like it a lot! Gave 4 stars for the control panel. There are no numbers. Add time in 10 second increments or a slide bar. Takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG NeoChef 2.0 Cu. Ft. Countertop Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave oven cooks great & looks good to. I really like the bigger interior. I cooked a roast in mine & had plenty of room. It cooks fast & is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Great except one thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge microwave that you could probably cook a turkey in! The only problem is that it has the most annoying sounds! I was told that companies no longer offer a muting feature for microwaves. This one definitely could use one! It sounds like a video game when it’s done cooking and keeps reminding you until it’s turned off. It’s loud as well.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Oh goodness! I hate to hear that your microwave is a bit noisy. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice so glad that I bought this love how it doesn’t beep at you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great micro wave for the money. High powered and easy to use. Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice little tune it plays when finished!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Nice little tune it plays when finished.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in November 2020 and about a year ago it started to take several (like 3-4 times) to heat up or even cook food. Here we are now Aug 1st 2023, and the numbers in the time box are starting to fade. Literally one of the sticks on the numbers is starting to not illuminate any longer. Disappointed because I thought this would last at least 7-10 yrs, and its not even close.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a professional microwave! Large for a counter though.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Awesome Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best microwaves I have ever used. This microwave gets your food hot in such a short time. One of the best purchases that I have ever made from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this microwave and features , unfortunately this one is replacing one that only lasted 11 months because of a faulty touchpad. From what I’m told , a pretty common issue these days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Has all we need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave! So easy to use. Does just what we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fingers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Took a while to get used to no buttons on the front and how to use the features. I like it much better. No ugly buttons or prints on the front. Nice update!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Cool food good easy to use 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price & features for inverter microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this inverter microwave with glass touch panel instead of a plastic membrane or push buttons. Price was reasonable. Large size a plus. Used everyday for a moth or so, working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Thermidor 27 inch microwave replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave, it fits perfectly in my built in 27 inch from thermador

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG microwave 2.0 cu. ft.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is large inside and everything works well. The only thing that could be improved is the latch. It can be hard to use sometimes. Other than that it's a great product.

    I would recommend this to a friend