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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 6,792 reviews
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    LG NeoChef 2.0.... Glad I made a Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bigger and more powerful the the Samsung I owned. I choose this for its features and it can fit on my counter under my cabinets. It definity heats my food better and faster. When you manually get used to a certain time that a liquid or a food takes to cook, well that doesn't work anymore. Overall it seems to be more energy efficient. I am happy with the purchase. My only knock would be the chime it makes when its finished. I was used to beeping. This sounds like a nice quick melody.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Just which it was a little bigger. Looks great! Bought it because it has an inverter vs magnetron. The bottom right button is a bit lose, hope it lasts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Very powerful.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is bigger than I realized. So there is plenty of room. It cools things much faster than the other microwaves we have owned. Definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Sleek, cooks fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, when it’s done it plays short soothing music instead of a terrible beep- it cooks fast- looks sleek and makes my kitchen look better- it’s large enough for any of my baking dishes. I’m so happy I bought this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed, Noise level

    Rated 5 out of 5 stars

    Amazing microwave.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing just make sure you look at the measurements. I had to return this one and get the smaller one that I hadn’t seen before I ordered. Heats evenly super fast and quiet, easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed, Noise level

    Rated 5 out of 5 stars

    I like this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave so far. Only have owned it a few months but I like it. It’s heats food and drinks up very fast and is quiet. I like the soft ring chimes when your food is finished cooking. I also like that the inside back wall is rounded and not square for easy cleaning.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    A great start that has not held up over time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased this microwave 3 years ago we were very pleased. Unfortunately little things have broken down since then and it's become really frustrating. 18 months ago the push button to open the microwave door popped off the spring. The microwave was already out of warranty adn it can be wiggled back into place so we lived with it happening regularly. This morning the LED display started to glitch as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed, Size

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good microwave! Heat up really fast and easy to use. Also fit my build-in microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great. It’s very large inside, but fit my microwave built-in shelf perfectly. It’s very easy to use, and looks really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed, Size

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be a regular size microwave. Once I opened it and placed it on the counter, I was amazed on how big it was but very convenient. It heats up right away and very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed, Size

    Rated 5 out of 5 stars

    Best Microwave I’ve ever had.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the perfect size with the right amount of power. Heats items perfectly and it’s very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Why didn’t I buy LG the 1st time?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave simply because it is the same size as a “German made” - it isn’t - unit built into a custom wall unit W/S.S. surround & had to fit perfectly. The LG is easy to use. Very clear settings for sensor cook/reheat & defrost listed right inside the door. Pretty much all I need a microwave to do. It will cook a whole chicken, but I won’t. The glass tray is very stable. No bounce. Interior very clean look. It also lists “smart invertor” & 10 year warranty on Magnetron, the 2 major electronic parts that make a microwave work. I know b/c these parts broke twice, 2 years apart, since new. $600/repair. Didn’t fix the 2nd time. Bought the LG instead. Very happy. Looks beautiful, a price 1/3 of previous unit.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Love My New Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Looks awesome (black stainless steel), love the easy clean interior and the interior lighting. It heats everything quickly. Best Buy's product info stated that this was 1350 watts, which is why I bought this one, but once I got it home, I noticed the box and the user manual said 1200 watts. I was a little disappointed, but it looks and works so beautifully, I decided I could live with the 1200 watts, since my other microwaves were all 1200. I did advise Best Buy of the error, and hopefully will correct it. If you're looking for a really nice microwave, I would very much recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Good Microwave.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this microwave recently, and have been using it regularly. The unit is great! heats evenly and does a great job at warming my food. Easy to clean inside and the tone it makes when finished is cute. I love that you can hit the start button and it will add 30 seconds each time. It does a good job warming without burning or uneven heating compared to the cheap counter top microwaves. I was very skeptical initially because it is quite expensive, but am very happy with it. ex. when microwaving frozen burritos, i always had dry crunchy hard areas and undercooked areas as well as cooked parts on the burrito. This unit seems to microwave it all evenly and effectively without burned overheated and under cooked areas. That is probably the easiest way to see how well this works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed, Noise level

    Rated 5 out of 5 stars

    Happy with my LG purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful microwave. Replaced a 7 year old Whirlpool microwave original to our house. The LG is much quieter and cooks quicker and more evenly than the Whirlpool. Very easy operation. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious on the inside heat food up perfectly everytime and it was a great price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bigger Than We Needed But Glad We Have It.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we wanted a small enough microwave that didn't take up too much counter space but then we came across this model and we decided to go with it. As soon as we placed it on the counter it blended in perfectly. From the stainless steel design to the adorable chimes it makes when your food is heated and ready, we love it. I'm glad we went ahead and bought this one over a smaller and cheaper model.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Avery. Thank you for your time in leaving us a review in regards to your microwave. Our team enjoys what they do because of customers like you. This review just made our day! Thank you for choosing LG! ~Anthony LG

  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and heats efficiently! Seems to heat faster than our previous one of similar size (panasonic). We do not find the song at the end to be annoying as others have mentioned, it's catchy and similar to that of other new Samsung and LG appliances. Easy to clean since back walls are curved with fewer seams. Even though the description states that it does not have a timer...it does. And it is 1200 watts, not 1360, which is still very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Size

    Rated 5 out of 5 stars

    Great for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out a over the range large microwave and replaced with this LG. My wife loves the size and my kids love the musical chime on finishing heating. The start stop buttons took a little adjusting to use, but once you do very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with LG-NeoChef. Looks great and is quiet compared to our old microwave. Very easy to enter settings and cooks things well. Would highly recommend from what we have experienced so far.

    I would recommend this to a friend