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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 6,789 reviews
  • Rated 5 out of 5 stars

    Love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not only easy to look at in the kitchen. Actually classy! It really made my daughter happy that I bought it. Great Microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last microwave was a 2.2 cubic foot size. And we needed one that would fit in the opening in the cabinet. This LG is 2.0 cu ft fits the opening nicely. It works quite well and is easy to use preset programs. Reheating beverages however seems to get thing way to hot. The other thing I do not like is the grey interior, it makes it very dark on the inside. We have always had white or almond interiors which are much easier to see your food while it is cooking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much larger than expected but really like the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Microwave for my parents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents absolutely love this unit. Beautiful looks and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. lg capacity. point and click technology . A good vlue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - NeoChef reigns

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to exchange this LG 2.0 Cu, microwave for a 0.7 Cu. Ft. so it would fit on my kitchen countertop. It's a wonderful microwave and I say that with lots of experience as I had this same model for several years prior.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge and awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious microwave that works perfectly. The extra features are very useful and user friendly. Love this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Works well, large but not excessively

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave seems to heat pretty good overall. features seem good. Looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave I have ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to buy Kenmore appliances because of their reputation. But I have to say after my old microwave died and I looked into new microwaves. The ratings on this one was looking to be the best one. And after purchasing it and using it. It is more powerful and does really even cooking better than any microwave I have owned in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the best family microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big family and we use this thing to it potential. Easy to use and it sound like an old cell phone ring tone.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Highly recommended. Same microwave my employer has. Quick evenly heats food.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great microwave for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are easy to read, the microwave is of a good size, and it operates well. No problems thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG NeoChef

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Beautiful and easy to use, would recommend it to anyone needing a microwave.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly engineered plastic parts expensive to fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year, the door latch popped off and the small plastic piece that broke is an internal part not easily replaced. It’s poorly engineered. The engineers of the guts (which were great so far) should be ticked off at the engineer that designed that latch and essentially turned the entire thing into a piece of junk. I called LG support per the response they gave another reviewer with the same issue. Mine is out of warranty, so I have to pay someone to come fix it. Based on this, I cannot recommend LG microwaves.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Easy to operate. Warms evenly and does great at microwave popcorn

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big microwave, along with the price! Makes a loud noise sometimes and the heating element is annoying. Was too expensive to be messing up within a couple of months of purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sturdy microwave with good performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on the kitchen for warming milk, reheating refrigerated food, cooking TV dinners. Heats consistently and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG - NeoChef Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG NeoChef Microwave. Love the sweet sound it makes when cook time is complete.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit akward when opening the door. It is so lightweight, you need to hold onto the unit when pressing the open control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it and GREAT Price . If you are looking for countertop microwave this is really good one

    I would recommend this to a friend