Customer Ratings & Reviews

Excellent microwave, absolutely love it Easy to use, clean and interesting timers

We recently purchased this and are very happy with it.

Cleans easy, works just right. Easy to use. Looks great.

Great looking and working microwave. Has a nice grey interior and lots of room.

Only used it to thaw out food, reheat and cook. It works great. Cooking with sensor is very good. With my old microwave there was always an issue with thawing food, This one does a very good job.

I like the size of this Microwave. It holds all kinds and sized of dishes.

Great features and ease of use- cooks evenly- would recommend

My old microwave bit the dust the day before Christmas. So I needed to replace it in a hurry and didn't do my usual research before buying. I bought this microwave with high expectations, since I have many LG products and they're all excellent. However, this clunker proves that just b/c a particular manufacturer makes lots of good products, it doesn't mean it makes ALL good products. First of all, it's underpowered and therefore s-l-o-w. It replaced a Sharp Carousel that was a workhorse for ~15 good years. Either the Sharp was exceptionally fast (and I expected all microwaves to be this fast) or this LG just doesn't measure up to similar microwaves with the same capacity (~2.0 cu. ft.) and power (1200W) (more likely). As a baseline example, with my old Sharp, an 8 oz. cup of water from the refrigerator would go from very chilled to boiling in about 2 minutes. With this LG, I set the timer for 2-1/2 minutes and the water is hot but still not boiling. And that's indicative of anything I put in this microwave. It just takes an inordinate amount of time to cook or heat anything. Very frustrating and irritating. 2) The touchpad is very insensitive and non-responsive. Unless you touch the given button in just the "right" way, it does nothing. 3) The tone at the end of a cycle is this cutesy, sing-songy set of chimes. which is very soft and pretty much inaudible, especially it there's any noise in the room. The chimey tones and low audibility also apply to most other functions, i.e. pushing the touchpad keys. Why can't LG make a microwave that just makes straightforward, clearly audible sounds that let me know my food is being cooked, or is done; I don't need it to play me a happy tune. There's more I don't like about this microwave. but I think you get the idea. About the only good thing I can say about this microwave is that it's very quiet. So, in a word, would I recommend this microwave to someone else...no. Frustrating as it probably will be, I'll keep it for a while just to get at least some money's worth out of it and then carefully shop around for something better.

I had to return the first unit within the first few days after the purchase. It made a chattering sound from the turntable. The problem appeared to be in the turntable drive motor. I returned the unit to Best Buy, and received another unit (same type) without problems. The second unit runs great. Nice microwave.

So easy to use so great product, friendly user microwave.

Microwave works fine, only complaint is that the start button is somewhat hard to get to work. The buttons do not stick out you just press where the words are and you have to hit the start button kinda high on the words in order to get it to actually start. Most of the time I have to try to hit the button multiple times before it will actually start. Would be nice if there was a few options of a bigger microwave made by LG. This one our only option of counter time brands that wasn't super tiny.

Easy use, with great power! Controls are easily readable.

This microwave is great. Easy to use. Love the Reheat and Defrost settings

Fantastic, all around really good product for the price

Great microwave. Quiet jingle to signal vs a loud beep.

Our microwave died in the middle of much going on in our lives. With the lockdown being in full swing it was great to be able to order online and pick up outside the store. This microwave is still working well and we are thankful to know when we need something we can look around and still find the best price at Best Buy.

microwave performs well and is a good deal for the price.

The microwave is large n works fabulously, I would highly recommend it.

Door button is broken, became lose very soon-finally broke not easy to repair for someone not handy with repairs

This was a great upgrade over the microwave it replaced and it has so many features, we love it ! The open box really made it a great value too but I would buy again at full price