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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 6,789 reviews
  • Rated 5 out of 5 stars

    Does EXACTLY what it says it does!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks food! We love the look and simplicity. Our previous model had 1000 buttons, of which we used 12, so I like that they've cut the clutter back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sounds are not annoying. The only negative is that you must touch start a specific way. I typically have to push it 3-5 times to get it to turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and functions great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG microwave was purchased to replace an old Whirlpool unit and fit exactly into the built in area that I needed. It works extremely well has enough features to make it an excellent choice. Well priced at Best Buy. I am a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave that can handle anything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing the microwave, we have been very satisfied with the way it performs. From popcorn, to leftovers, to sweet potatoes, the microwave cooks evenly and quickly. Controls are intuitive and it even sings a little song when your food is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally recommend because I got one before the same brand LG and I had no issues with it. This is why I bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great microwave for our use. Install & setup was a breeze with NO issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave for the orice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice finish. I like how it auto senses the popcorn and stops at the right time. My old microwave had a button for quick minutes which I liked. I allowed me to press the button quickly set in 1 minute intervals. This one didn’t have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went large on this one because I liked the look and features of the LG 2.0 cu. We have had it almost a month now and so far it has been great. Features work well, and time is just right on heating up items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is nice. Looks good. Performs fine. The sensor reheat option doesn't work very well and the glass touch buttons look great but aren't very sensitive so you may need to hit buttons more than once occasionally. Still a 4 star microwave to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great color contrast with easy to use touchpad. The quick cooking and defrost settings are perfectly timed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good, but I put in a review on a dryer I bought from y’all and you did nothing about it. It was a dryer with a bubble in the glass door and no one even try to get in touch with me about getting it fixed. It was delivered with the bubble.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Failed after the one year manufacturer's warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnetron started making an electrical arc sound a year and a half into ownership. Even though it's laser etched into the front of the unit that the magnetron has a 10 year warranty, LG refused to do anything with it, and instead directed me towards local repair shops that would charge me for the full cost of the repair. I understand that I am just one of the unlucky ones that got a bad unit, but man does it sting to have spent so much on a microwave that should have lasted for years only to have it fail after one and a half. What really sucks is that it was an amazing microwave until the failure. So amazing in fact that I'm going to buy another one with a BestBuy protection plan because there's no way that I want to deal with LG directly again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this microwave. It is larger than I thought, but it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Stopped working after 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 7 months and now I am going through the process of having to get it replaced. It just all of a sudden stopped heating and started making a popping/clicking noise. In general, the space inside the microwave is great, but I do wish it had more features to choose from like a softening feature and melting feature for butter and cheese. I just use the defrost for those. Overall, if it was still working I'd probably give it 4 starts. I guess it falls under the category that they don't make things like they used to!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing that you had this problem with your unit. If you are still having an issue, I’d like
      to see if we can assist. Please contact LG Customer Support by direct message via Twitter
      (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also
      call us at 800-243-0000. Please provide your contact information, model/serial numbers of the
      TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this microwave after a long search and was an open box purchase. One of the best open box purchases we have ever made. Zero complaints about this microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the microwave and the refrigerator. Very happy with the installers. Knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great even after a few years. Heats evenly and have had no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I cannot give a valid review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to use this appliance, yet it was too big for the space I needed, yet didn't realize this until it had been delivered. I had to return it to the store, but only due to its size. I had to purchase a smaller one, which I have enjoyed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG countertop microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking, sleek, and modern. The only negative is the music that it plays which is very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One great microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research before buying a new microwave, I made a great choice. We simply love this one, you put it on 40% power that's what you get, not like others putting out 100% power 40% of the time.

    I would recommend this to a friend