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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 6,792 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. Superior in every way to the whirlpool I had for only 2 1/2 years before it broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a very good microwave. The sensor settings are pretty accurate. It suits my needs so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look for another MW

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnetron went dead and it has a 10 year warranty You will need to bring to a dealer after the year, pay $80 for the diagnostic and replacing it is another $150.00 If you don't get the BB warranty, this is a disposable unit. I bought 2 and one went dead after 1.5 years the other one makes noises when the plate turns during the heating cycle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great color contrast with easy to use touchpad. The quick cooking and defrost settings are perfectly timed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG countertop microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking, sleek, and modern. The only negative is the music that it plays which is very annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heats well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Option to pause cooking is not available until the warning signal sounds to let you know your food is almost done and sometimes that's too late.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far just a decent machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door opening button is so cheaply made. I feel it's so insecure and will break soon. Also just so light material and feel not stable. I still have to give this MW a bit more time and evaluate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good looks and heats well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color! Perfect look for my countertop. The food gets warmed up very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like LG products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it for several weeks now and really like it . My previous microwave did not have a turntable and I have wanted one for years but I did not want to discard my old microwave. I like the turntable-I believe it helps with evenly cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave stopped working so I needed to get a new one. This was a great choice. I like the idea that fingerprints don't show. I really the reheat button it works great heats foods just perfect. Overall a great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large and powerful enough to knock out the WIFI si

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Large enough to hold a tall coffee tumbler. Cons: knocks out my WIFI signal without heating any faster than my smaller microwave did. Needs 12" clearance all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old unit with this one. Nice that the dimensions were pretty much the same as my old LG unit so it would fit in my cabinet. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good microwave.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great microwave, wish it had more sensor options. Specifically melting butter like our previous LG microwave had. Other complain about the song when the food is done. we like it so far, not sure how we'll feel in 3 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been working great since we got it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a major update to the 700 watt microwave we had previously. This one works great and as expected for a microwave. There are enough options for all the normal stuff you'd use it for and it has been working great since we got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking and fast performing microwave without breaking the bank. Both the sensor and defrost features work well, and the microwave is very roomy. So far I'm very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Major Interference with WiFi

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave, shuts down WiFi (Zoom/Microsoft Teams calls shut down EVERY SINGLE TIME it runs). Very annoying if you are trying to work or have school at home during a pandemic. It makes me concerned about the radiation shielding as well. I tried contacting LG but they would only give me a credit against the purchase of a new LG microwave. Well, it turns out they only make 6 different models and this model is the only one large enough to fit in the built-in space. My router is 20 feet away from the microwave and in another room. I've never had this problem with other brands of microwaves.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your unit did not work properly. Please contact LG Customer Support by
      direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Rated 5 out of 5 stars

    The refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the microwave and the refrigerator. Very happy with the installers. Knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave, exactly what we needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave, exactly what we needed. It does play a tune at the end of cooking thats a little annoying, but it seems all new appliances do this now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a light that comes on when the door is opened and while cooking. There are a minimum amount of buttons which to me is good and yet the extended functions are easy to select.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave is great! It works really well! It’s much bigger then the one we use to have! We love it!! This product is a must have!

    I would recommend this to a friend