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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 6,792 reviews
  • Rated 4 out of 5 stars

    Good Microwave, but weak part.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and High wattage. Heads up... does have a weak spot. The push-in door opener can break. Hack... put duck tape over opener section and wrap around side... will keep it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how big the inside is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new Microwave!! The inside can accommodate Large foods for defrosting and when it is done either cooking or defrosting, it will keep every few seconds to let you know your food is done I love this feature because I have forgotten things before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quiet and the music that it plays when it is finished is so much better then the beep from my old one. Large inside. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last LG microwave lasted for five years and I use it alot it started turning when the door was open, then stopped working all together. This is an upgrade with different features, still wish they had a light so I can see to punch buttons in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great microwave for our use. Install & setup was a breeze with NO issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Nice machine with two major flaws

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the form, finish, and functions. Felt the size, power, and looks were worth the higher cost and LG is usually a solid brand. Unfortunately, the magnetron went out after 8 months and without much warning. Could be a fluke thing, yours might last. One major complaint, other than the untimely demise, is no mute feature for what could be described as a long and annoying ring tone of an end chime. Loud, obnoxious, and unnecessary. Add a quiet option and a working magnetron and we would be very pleased today

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your unit did not work properly. Please contact LG Customer Support by
      direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Rated 4 out of 5 stars

    Does what it says it will do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting cook times a little tricky compared to previous brands owned. However, once familiar with the process,not an issue. The finish tune is different, but not objectionable. Does a good job bringing foods and beverages to suitable temperatures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POWERFUL.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POWERFUL. We saw this microwave at our local BB. This thing is simple and straight to the point. The capacity on this thing is amazing. You can put huge plates / bowls inside and this microwave will heat it up in seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is as powerful as they come. Its look is great, cooks all the way through anything, and can thaw things without cooking them. My only complaint is that the ring tone it makes when it is done cannot be turned off or changed, unless it's very difficult to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the decision to purchase this brand based on the specs. And I am so pleased that I did and the customer service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faulty Door Open Button

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent microwave, functions well. Had an issue with first one we bought where the door wouldn't open unless you hit the button just the right way. Returned and got a new one with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is just perfect. It lets you know when it is ready, it will have a beep sound to let you know to come and get your food. It has a lot of space inside and different foods that you can cook inside of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 1 out of 5 stars

    Wouldn’t work with return during Pandemic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a smell to it then started smoking. Best Buy wouldn’t work with us for a pick up or at least return via curbside. My mother can’t lift the microwave into the store as she doesn’t have the strength and is not entering stores during the pandemic. She is out the price of the microwave and will have to buy from somewhere else.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane LG

  • Rated 4 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this microwave. It is larger than I thought, but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for in cabinet microwave.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave received some bad reviews but we’ve had zero issues. We did get the 5 year warranty just in case. The cost was so low figured it was worth it. Was able to install in cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this “smart” microwave. It has so many settings it takes most of the guesswork out of using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I love the look of this microwave. The bell that sounds at the end of the cook time and reminder at the end of each minute that your cook time has ended is much more pleasing than other microwaves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. My Kenmore is 30 years old and still works, but I wanted an upgrade. I miss the handle, and the little song it plays is different fro m the buzzer I was used to, but I'm adjusting. Heats great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. It even sings when its done cooking! I love the defrost and reheat options. Cooks evenly. Only issue is sometimes my food is too hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 years, our GE microwave stopped working. While some of the features are different than the broken unit, the replacement cost for this microwave, its availability, and the cost of the trim kit made this a great microwave replacement experience.

    I would recommend this to a friend