Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 6,789 reviews
  • Rated 5 out of 5 stars

    POWERFUL.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POWERFUL. We saw this microwave at our local BB. This thing is simple and straight to the point. The capacity on this thing is amazing. You can put huge plates / bowls inside and this microwave will heat it up in seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This microwave is amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing! Great built in technology, presets, and smart cooking. Baked potatoes are perfect everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is just perfect. It lets you know when it is ready, it will have a beep sound to let you know to come and get your food. It has a lot of space inside and different foods that you can cook inside of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 1 out of 5 stars

    Wouldn’t work with return during Pandemic

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a smell to it then started smoking. Best Buy wouldn’t work with us for a pick up or at least return via curbside. My mother can’t lift the microwave into the store as she doesn’t have the strength and is not entering stores during the pandemic. She is out the price of the microwave and will have to buy from somewhere else.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane LG

  • Rated 5 out of 5 stars

    Love how big the inside is

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new Microwave!! The inside can accommodate Large foods for defrosting and when it is done either cooking or defrosting, it will keep every few seconds to let you know your food is done I love this feature because I have forgotten things before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last LG microwave lasted for five years and I use it alot it started turning when the door was open, then stopped working all together. This is an upgrade with different features, still wish they had a light so I can see to punch buttons in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat purchase since model was that good.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our household needs. Large capacity with a slimmer profile. Powerful enough with great preset codes. Defrost for different items is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. My Kenmore is 30 years old and still works, but I wanted an upgrade. I miss the handle, and the little song it plays is different fro m the buzzer I was used to, but I'm adjusting. Heats great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I like it a lot. It has a very good sensor and very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says it will do

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting cook times a little tricky compared to previous brands owned. However, once familiar with the process,not an issue. The finish tune is different, but not objectionable. Does a good job bringing foods and beverages to suitable temperatures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous Microwave!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave oven. Makes popcorn without burning it. Reheats food just right. I recommend this LG-Microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I love the look of this microwave. The bell that sounds at the end of the cook time and reminder at the end of each minute that your cook time has ended is much more pleasing than other microwaves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I've ever owned! Heat food evenly and easy to clean. Looks great in my Kitchen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Lemon LG products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Lemon product worked only 15 months while other work 5 years or more. The Magnetron Cracked Cracked. I read the manual handbook says magnetron is 10 years warranty so I called LG warranty .they said can't send direct to. the customer they a certified electrician address and phone number to. Verify and customer have to pay for the service. If you want to order magnetron you have to pay $165 we can ship to you.I asked why I have to pay it still has 8years under warranty they said LG is not allowed customer to install themselves. So I have to pay more than the price of new microwave.this is cheating LG to excuse from sending the warranty part to customer. I stop using LG product because most of the product are very easy to break like my 3 years refrigerator stopped working other brands worked more than 5. 2 years Tv screen line and keep blinking screen 2 years DVD writers stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly Fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very old microwave finally gave out after 38 years. I bought the LG -NeoChef. I love it! It is so fast !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    L G microwave black stainless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. This replaced one just like it, but it only lasted four years. I hope it lasts longer than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Not really for home use as it takes up so much counter space. Better suited for break rooms at the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product But High Price

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, everything a microwave is supposed to do. The only con is it's kind of expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looks and flawless operation. The only downer is that the keypad is gray on black and difficult to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is as powerful as they come. Its look is great, cooks all the way through anything, and can thaw things without cooking them. My only complaint is that the ring tone it makes when it is done cannot be turned off or changed, unless it's very difficult to do.

    I would recommend this to a friend