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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 6,789 reviews
  • Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave. It was a major upgrade from our very old microwave so the specs and power this has is great. We are very pleased and it looks really nice and sleek.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and a pretty big microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and haven't had any problems yet. there is only one thing and that is fingerprints do get on it but that would be my fault not getting a fingerprint resistant one. Otherwise i would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Muscle Man

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well other than the buttons are a little hard to press. You have to actually use some muscle to get it to come on :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questionable presets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it but not sure accuracy of sensor settings. Reheat coffee setting will burn you. I stopped using presets. Back to heat it..check it..heat it some more etc. But cooks real well. Kids do love popcorn preset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a fine microwave. Only had it a short time, so time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave works GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works GREAT. The customer service at the Best Buy was also AMAZING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has functioned well and is a great addition to the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old microwave needed to be replaced this was the next choice to get for something new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice full size microwave. Easy to use and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was to replace an older one that quit working. So far it has been working well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a powerful, large microwave for my office as there’s about 20 of us that need to heat up lunch each day. This unit has the power (although it still seems slow to heat things up) and it’s big and all manner of dishes fit in it which is good. BUT the thing is noisy! The turntable produces a lot of noise as it turns and the darn thing has stupid music when the heating cycle is complete rather than just a simple ding. The good new is that if you are right by the machine and open the door as soon as it starts the music stops. Overall it’s an ok unit. It’s attractive and needs our need but I wish it heated things through faster and didn’t okay stupid sounds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an old one with this was a great choice. Works beautifully and I like that the alarm sound is music instead of a buzzer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a much older model and this new one functions so much better it's amazing. It cooks food more evenly and has many different settings that work great for what I need. I got at a terrific price and would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I do like the black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as described. Easy set up and heats fast.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Press button to open the door broke after 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is good. Looks good too. However the press button to open the door broke just after one year of usage. We use it with a lot of care. Quite disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very simple countertop microwave, no bells and whistles about it. It cooks, warms and re-heats very well, just as I wanted. We use it as a build in, it looks great with the recommended trim!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this particular microwave based on the one we had, also purchased at Best Buy, that was not working. So glad BestBuy had a similar item. We are thrilled that this new microwave is working properly and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. My older one had broken and needed a good yet affordable microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great product very modern look and works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful microwave. The start button is super sensitive and that’s my only complaint when entering my settings. There are times I have press the start button a few times before it activates. However I would recommend it to anyone.

    I would recommend this to a friend