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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 6,792 reviews
  • Rated 5 out of 5 stars

    BEST EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME! I HAVE NEVER A SUCH A GREAT MICROWAVE! I HOPE THIS LASTS A LONG TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order and delivery process were very easy. The microwave looks great installed into my cabinets, and works well. Its an upgrade over my older, smaller Samsung microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this microwave.This one is much improved than the other one we had. Rotating plate is supported at six points compared to the three for the last one. Like the little reminders when the food is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Glad to have bought it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this microwave for little bit and i love it, even food i reheat is so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    It’s an ok microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is average. Like the size. It does it’s purpose but the touch on the buttons seems to lag at times or not function properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my older unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this LG microwave! My 4 year old one quit so got this one to replace. Love the new features they added to this one compared to my other one same size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Microwave but door and touch button problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I loved the microwave. However, over time the touch buttons don’t always work as well. I have to push them multiple times to get them to work. Also, the door release button doesn’t always work. The door will stay closed unless I lift up from under it while pushing the release button. This must be a flaw in the design of the door release system because our previous microwave had the same problem, however it’s door problem didn’t start occurring until the microwave was over 15 years old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern, sleek, works great! Interior is HUGE! Love being able to adjust the power level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stainless steel Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave with all the features and in good condition despite open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Helper !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I am an LG fan, After research the price at Best Buy was the best. The delivered it fee the next day...win, win!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, had to put rubber under the plastic feet to keep it from sliding across counter top when opening the door with the pushbutton

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great large Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice large Microwave, similar to the one i am replacing. The only cons are that there is not a "fast" time function - such that you can't just push 1 and it will go for 1 minute - you have to push 100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg micro wave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely product. I would recommend this product over and over again

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the generous feedback! It means the world to us that you are happy with your LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean! We consider customer experience and satisfaction to be our top priorities, and your comment reaffirms that. Let us know if you need anything via private message on Facebook or Twitter, using the handle @LGUSSupport. Have a great week! ~Rita LG

  • Rated 5 out of 5 stars

    Needed a new one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, cooks everything evenly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Fits my built in cut out. Trim kit cost more than microwave. Go figure. Was able to use my old trim kit and return theirs. Thank goodness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of hardware. Works like a charm and is feature rich. Matches all of our other LG appliances. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light inside if it. Perfect size and the buttons and lit as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed in my choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old microwave. Miss having a handle to open the microwave, and the 1 minute button, and the several choices to operate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats food more thoroughly than any other microwave we have ever had. Only downside is the open button is so tight that it moves the microwave back every time you try to push the button. Overall I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine but controls are not intuitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a large capacity. My only issue is with the controls. They are not as intuitive as other microwave ovens previously owned. I had to read the manual more than once to figure things out.

    I would recommend this to a friend