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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 6,792 reviews
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the microwave. Sometimes the sensor cooking actually makes things cook longer, but no real complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very powerful and spacious item! It’s highly recommended microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do things that our old one did not do Great item for our home. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and it works great. Did a lot of air frying and it all came out perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted my old microwave but they stopped making it, so this is the new version of it. It’s simpler & seems to work just as good with more features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LD Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully! The display is in blue and is easily seen, even across the room.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Never Again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is terrible. The rotation of the plate is obnoxious. It balances but its not worth how loud it is while its turning and warming something up. There is no way to turn off the loud sound of the buttons without turning off the sound of the microwave completing it's job so if you want it silent you have to stay right next to the microwave to know its finished. The heating up isn't anything special like its promoted I've tried every feature. The buttons are the worst design. I had a 60 dollar microwave before this with better buttons. Most of the time I end up not pressing it in the right spot so I have to press each one 2 or 3 times. That doesn't sound like much but trust me it gets annoying. I thought I could work around it by pressing the start button to add 30 seconds but that button like ever other has a specific spot to press otherwise it wont accept it. Save yourself money and buy a cheaper microwave. This one isn't worth it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new microwave works awesome. It was a little bigger than I had thought so it took up a little more counter space . It cooks faster and better so it is worth the space I gave up . For the price it is a great value .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. Cooks thoroughly and evenly. Most microwaves turn things hard on the edges but this thing performs so much better. Fully cooked and not over/undercooked in spots. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy yours now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the musical reminder.Sensor cook mode works great. Great cooking power.automatic 30 second at start is nice for reheating coffee.good light for watching food while cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is good. Only thing is buttons are little hard to press, not sure if it’s by design or so. So far it’s running fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microwave that I have bought so far especially if you cook rice in it with the other microwaves I have to start it over so it will complete the cooking with this one I don't. so its perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little large but it’s auto cook settings are amazing, especially the popcorn setting. You could probably cook a whole turkey in it. I would recommend the slightly smaller version of this microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heating a little slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not hearing good. Looks wise good. Good to use all other controls

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price, a bit difficult to install in the cabinet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave. It works very well. I just don't like tune it plays when it's finished heating. It makes me think I'm at a casino. I HATE casinos. I haven't looked into it but there may be a way to change its tune.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Lemon LG products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Lemon product worked only 15 months while other work 5 years or more. The Magnetron Cracked Cracked. I read the manual handbook says magnetron is 10 years warranty so I called LG warranty .they said can't send direct to. the customer they a certified electrician address and phone number to. Verify and customer have to pay for the service. If you want to order magnetron you have to pay $165 we can ship to you.I asked why I have to pay it still has 8years under warranty they said LG is not allowed customer to install themselves. So I have to pay more than the price of new microwave.this is cheating LG to excuse from sending the warranty part to customer. I stop using LG product because most of the product are very easy to break like my 3 years refrigerator stopped working other brands worked more than 5. 2 years Tv screen line and keep blinking screen 2 years DVD writers stopped working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Musical chime wears on you, otherwise good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. My wife thinks the buttons are hard to push and also she is not a fan of the "end-of-cooking" musical chime. Other than those two little issues, we'd recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We invested in this microwave because of the warranty. We liked the shape on the inside because it's rounded rather than a square so the heat circulates better. Let's see if it last longer than the 10 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well. It plays a series of tones when done which reminds me of a cartoon. It continues to play them every minute or so until you open door when done. Convenient if you leave your tea in there,

    I would recommend this to a friend