Customer Ratings & Reviews

Extremely spacious!!! Love the dark grey interior. The reason i didn't give it 5 stars is the door should be a softer close.

Perfect microwave, alot bigger than previous one that I had . Heats everything up within a matter of seconds, something my other microwaves would not do .

Was looking for a replacement microwave and found this one. The stainless steel makes it look great on the countertop and the features make cleaning and eating very easy. Recommend.

Love this product. Easy to clean and operate. Large enough for glass bakeware and quick heating

So so far so good microwave is working great no issues whatsoever as reported in some reviews for the button seems to break easily. I had no issues at all..

Love the sleek look and how deep this microwave is. Also seems super powerful I’ve had to cut my cook times down. Love it

I’d originally planned on buying a much more expensive drawer microwave and/or smart microwave that I could control with Wifi. Everything I wanted was on back order, so I pivoted to a cheaper and more basic route for the time being, and after a ton of research ended up choosing this LG NeoChef. Ultimately I think I probably dodged a bullet when all of the other more high-tech options were backordered — because not only was this LG 10x cheaper, it’s a sweet machine in its own right. It looks pretty slick inside and out, is pretty easy to clean, the sensor technology in it works great, and it heats up food a lot faster and more evenly than my old microwave. So a win all around. I do still wish it had some smart Wifi features — but on the other hand, I guess I don’t really need to have an app to control a microwave haha. It’s very easy to use — just click “sensor cook” or “sensor reheat” and then click “start” and boom, it does its thing.

I can't say enough about this microwave. It is everything that I needed. Including, an excellent price point, easy to use instructions, great interior lighting, and smart sensors. It is easy to clean, and I have own it for over 1-year and it looks brand new and works as advertised!

Love the size and how fast it heats your food. Don’t like the touch panel. I find that the touch panel is difficult to get a response from the keys. You have to touch them just right. It could just be me though. Everything else is good, plus I got it on sale, didn’t want to pay this much for a microwave but after my Panasonic died on me after only a couple years , I thought I try the lg. Tones are a nice feature too.

Our previous microwave was dying after 11 years of use. We needed a larger one due to my wife's extensive holiday candy making. We looked at Consumer Reports ratings for brands as models typically have changed by the time the report is published. LG was one of the top reliability brands listed in the size we wanted. The Best Buy associate was very helpful and explained the differences between the two models we were interested in. He spent about 1/2 hour working with us. Once we decided on one, he checked to see when it would be on sale. Turned out it was going on sale in 3 days. We saved $40! We are very happy with the performance of this unit. It warms everything evenly and quickly. Owners manual is very clear and easy to understand; no learning curve here. One word of caution: don't use the same power level and warming time on this one as the level you used on your old model. The new one heats faster and at a lower power level than our old one. Otherwise, an excellent upgrade from our old one.

Quiet, sleek, and powerful. Easy installation, easy to build in.

Choices in 2.0 cft countertop microwaves are very limited. This microwave seems to heat very evenly and is easy to clean. There are some programmed settings, but I only use them occasionally. I'm very pleased with the way this unit cooks. On the downside, the whole unit is so light that when you press the door release button the whole unit moves and is always crooked. Very annoying.

This microwave is easy to use and the size makes it so you can use it for most anything! The heafty size is not for someone with imited counter space. And why are other reviewers complaining about the little songs it plays to notify you when the time is up? They are not loud, not repetative, and much more pleasant than most other appliance notifictions.

This is by far the best microwave I've ever owned. We got rid of a smaller LG recently and replaced it with this one. It is great looking, has a HUGE capacity and is extremely quiet and easy to use. It fits perfectly on the microwave cart and the black stainless is beautiful and does not show fingerprints.

Large, attractive, user friendly microwave oven. Casserole dishes fit easily. Heats evenly.

No material complaints. As I think some other reviewers have mentioned, the Done bell becomes increasingly irritating the longer you go w/o shutting it off or getting your food out. Ringing one time would be more than sufficient. But it's not to the level where it would dissuade me from purchasing again. Price was very reasonable, it looks great and performance is excellent. Typical LG product, at least in my experience.

We were very pleased with this microwave. It is a very large capacity- larger than we expected. The musical chimes are pleasant and I love that it reminds you that you have something in there. So many times I have reheated coffee and forgotten it in the microwave- not anymore! Would definitely recommend!

We were needing to replace a built-in microwave and found this unit that had a trim kit that perfectly fit the cabinet of the previous unit. The microwave surprised us with how well it looked and worked. The microwave price was fantastic. The only down side was the trim kit cost more than the microwave but the combined cost was still a good value and it looks great.

Before I went to the store and looked for this microwave, I reviewed many of the comments posted on the Best Buy website. This oven cooks quickly and easily. Unlike other microwave ovens I have used in the past, the popcorn setting makes the popcorn perfect with zero burnt popcorn. When the item is cooked the oven plays a pleasant tune. I really like the appearance and style of this oven and highly recommend it.

We recently remodeled our kitchen which included the need for a new microwave in our island cabinet. I was nervous moving from an over the range to a counter style thinking they would be less powerful and small. To the contrary this unit has the same power as our old unit and is even larger inside. The price was great and as a bonus the kids love the little tunes it plays. Very pleased overall with this unit.