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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 6,792 reviews
  • Rated 5 out of 5 stars

    large capacity and many useful settings

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an LG microwave for years. When it died I bought a cheaper Panasonic. After 2 years of frustration I came back to LG and I'm happy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, works well. I really like the function of the sensor heating setting. You don't have to set a time just click sensor cook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! WORKS AS IT SHOULD! I'm Totally Satisfied! Would Purchase again if need be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave for my son. He said it's a great microwave. He loves all the features on it too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best LG deal ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very torn on a brand of Microwave but after our experience with the LG from Bestbuy I can honestly say we made a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy buy buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item, definitely worth the purchase. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good! It was very to install and connect all my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and powerful.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at heating foods and has plenty of space for bigger dishes

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Failed after 15 months. LG's "warranty" is a scam.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave in September, 2020 and the inverter abruptly failed last week after only 15 months. "10-year inverter warranty" is proudly stamped on the front of the unit, so I called LG support. I was given the number for authorized repair centers and told that the repair cost will likely be comparable to that of a new unit, so why bother? Do not be fooled - the warranty is as useless as the microwave! After I pushed, LG offered me a 15% rebate on a new microwave. As if I would ever buy another LG product after this disaster. Buyer beware with this piece of crap.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Stopped Working! Bad Door Switch!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this microwave for a year, and it would fail to start with the door closed. The light would stay on. It was determined that the door switch needed to be replaced. Best Buy was no help since I didn't take out the protection. LG wouldn't help because it was just out of warranty. I bought it in 9/18, had it delivered to my house in 11/18, then it broke in 10/19... which is less that a year from delivery... but over a year from purchase. So technically I only had it for 11 months, but LG could care less. They haven't even responded to my email submission and they are hard to understand on the phone. Funny..... my last microwave lasted 15 years... but I had to get rid of it for a remodeling of my kitchen. Not happy!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    Affordable, reliable brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this almost a year ago and it has not given me any issues. it it very functional and it may be a little loud but I don't mind it. Thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, fast and efficient. Would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it was long over due my old one gave out on me so I had to look for another quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG microwave has a nice modern design and fit perfectly in unit location. Am very impressed with how quickly can prepare even heated food items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Inverter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about inverter tech. If you do not always use level 10 or high then inverter makes a world of difference. So far it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my cabinet, easy purchase and delivery! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check out this microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking appliance with solid features and functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely worth every penny, I wouldn't hesitate to recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very start of the covid-19 sis but I thought Best Buy responded well employees meet me out in the parking lot with my purchase couldn't have been nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG NeoChef 2.0

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! LG - NeoChef 2.0 Cu.Ft. Countertop Microwave

    I would recommend this to a friend