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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 6,789 reviews
  • Rated 5 out of 5 stars

    Nice, quiet microwave.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute chimes when it finishes. Make sure you buy the faceplate if you’re installing it in a nook for a built in look

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Stopped Working! Bad Door Switch!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this microwave for a year, and it would fail to start with the door closed. The light would stay on. It was determined that the door switch needed to be replaced. Best Buy was no help since I didn't take out the protection. LG wouldn't help because it was just out of warranty. I bought it in 9/18, had it delivered to my house in 11/18, then it broke in 10/19... which is less that a year from delivery... but over a year from purchase. So technically I only had it for 11 months, but LG could care less. They haven't even responded to my email submission and they are hard to understand on the phone. Funny..... my last microwave lasted 15 years... but I had to get rid of it for a remodeling of my kitchen. Not happy!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    Awesome price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the sense cooking feature. Live the cute sound it makes when things are done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Thanks Matt Roberts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this for my home and love it! Perfect fit for what I needed and thanks to Matt Roberts I got exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very start of the covid-19 sis but I thought Best Buy responded well employees meet me out in the parking lot with my purchase couldn't have been nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, clean, straight-forward and efficient microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy to use. Cooking times are accurate.cooking times closely match instructions on pckg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the curved back for easy cleaning. I do not like the chimes that keep going after the time is done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great the only thing I dislike is that when its stops it plays a long song to let u know it has stopped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store associate was very kind and respectful. Very knowledgeable of product and did a fantastic job, which convinced me to purchase item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as expected. I will enjoy it. It will perfect in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a house warming gift for a family member. I shopped around and for the price and size it was the best has worked great with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at heating up foods for breakfast lunch and dinner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works fine except for 1 problem, There is no light on the keypad and at night we need a flashlight to see it. No deal breaker but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave has 1 for 5 years & ni stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS instead of $$$ drawer microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome. Simple and works great. We opted for this instead of a drawer microwave and are happy we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement for wall microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to swap this into a wall mount location easily. The only issue is the noise it makes when done...it chimes music instead of a beep sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave. Got it as a replacement for our previous microwave when it stopped working and was still under maintenance agreement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Has the requirements for someone who uses often. My second one. First one lasted 2 yrs before invertor died or was killed by a brown out. Still the touch panel is mandatory if you do a lot of cooking with it, The 1200 Watts is also a necessity. Good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sensor and defrost options. My old microwave overcooked when I used defrost. I hope LG continues to make great products

    I would recommend this to a friend