Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 6,789 reviews
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the larger LG microwave that I bought from Best Buy we use it all the time and we love it! Unfortunately, the botton that opens the microwave door broke but it still works. I’m not sure where I can get the part for the latch button.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there! Your feedback is our Golden Ticket! Thank you for sharing the LG NeoChef Countertop Microwave's excellent quality. We at LG really value your comments, because they inspire us to keep developing exceptional products. ~Rita LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was right, it looks good and the functions are easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Very Happy with this Microwave

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave because of the size. 2.0 cuft microwave ovens are difficult to find, and I wanted the same size as my previous model. This unit has performed very well. The only minor issue I have is that the door does not open to a full 90 degree position. Just be careful when removing a larger sized container.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very efficient

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works very well. It cooks food evenly and quickly. It is easy to clean. Because of the large interior, I can easly fit large containers inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Absolutely worth It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall microwave, as soon as i opened the box i fell in love with it its so easy to use and very quiet, me personally i love the little song that plays when it finishes

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside has rounded walls so really easy to clean. Works great. No complaints. Have an Advantium that had to replace after few years now replacement has broken handle after about year and half. Not going to spend that much money again. This one works great and when it doesn’t it won’t cost a fortune to replace. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Simple to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had our new micro wave oven a short time and we are thrilled. The old one was slow and the results were unpredictable. Our new LG micro wave produces perfect results every time. It is easy to use and is super quiet. It is a good thing there is a buzzer when a procedure is complete. Looking forward to years of excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to clean, good size and power

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave to replace an older microwave that came with our house and promptly failed. I have to say that this is really a nice microwave. It has a very intuitive touch panel, clear display, and pleasant sounding chimes to alert you that the food is ready. I find that the power level is more than adequate (we have a family of 6, so the microwave gets a lot of action). What’s also nice is the size of the turntable inside (larger than our previous unit despite having the same outside dimensions)… and the inside shape has a large radius back which make it very easy to wipe clean (fewer tight corners to trap gunk). My kids commented on ho much they like this microwave, which says a lot since kids rarely notice appliances (that is until they don’t work).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Powerful. Great product.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and color. High quality. Works great. A little too powerful for my outlet unfortunately if I have my travel keurig brewing at the same time it will pop the circuit. But a great microwave. We did experience a weird glitch/issue a month in when I went to heat something for 15 seconds it didn’t seem like it got any heat at all. But never experienced that again. So we shall see. Two people use daily, and we use it to heat up wet food for a dog once a week(or when he gets any dental work done, he requires wet food 3 times a day so it gets used a lot more) with a few family members that visit and use it too. It gets used MANY times a day. I’ve used the timer too to help with cooking multiple things. Works great! The touch pad does get a bit hard to use as it easily gets dirty. My fingers are small so trying to use the side of fingers to press a button is challenging so I have to use the entire finger to do so. Incredibly easy to clean inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, great price, the reason I rated it 4 out of 5 is that the door latch could be a better design

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Noise level

    Rated 5 out of 5 stars

    Excellent microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quicker than expected. Is a very nice and quiet microwave. Heats up food evenly and in less time. Was bigger than what I had expected but I definately do not regret my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    LG Countertop Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does take up a lot of counter space, but I love that it is large enough for a good size casserole dish. The rounded corners in the back make it especially easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good so far!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave a lot. It's huge inside and the turning plate actually turns unlike my old one. And, the beep is not annoying like on my old one. It's easy to use and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Well satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this because I wanted a large microwave that was easy to see the control panel and this was what was delivered. The control panel took a little to get used to, being much more sensitive to the touch than my old unit, but it is easy to clean and performs well. Worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Noise level

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been excellent. Love the tune it plays when it is done heating things up. Heats items up quickly. (The only thing is make sure the store has this item in stock. Tried ordering from another store. Waited almost a month. Found out that if it comes direct from LG, it may take a couple of months.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very happy camper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my over the counter slot. Very easy to operate and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THERE IS LIFE AFTER THE OLD MICROWAVE DIES !

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and makes a cheerful sound upon completion. LG stuff is usually pretty good and this microwave is no exception. One should always get at least 1,000 watt power as most food cooking instructions use this figure. Has ability to reduce power and other nice feature. I cried over my old microwave died but this LG make me happy again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Microwave Happiness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room, relatively quiet and plenty of power. A solid microwave. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Decent Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is fine for cooking food. It heats things more evenly than our last LG. The buttons are a little hard to press. We can't stand the music it plays. If it just beeped, I would have rated it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Large, powerful, and easy to clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much larger microwave than the one we had previously, but it's also more powerful and easier to clean than its predecessor. The reheating presets/sensors are a great feature. Cute little melodies are played as alerts and signals. Overall, a great microwave!

    I would recommend this to a friend