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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 6,789 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my old microwave replaced and this was the newest one so I got it in my exchange. It isn't any better than my old one I actually prefer to have my old one fixed and have kept it but wouldn't happen. It is ok but seems like you have to hit the start and stop buttons a few times because it doesn't catch the touch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well and I really love the melodic sounds compared to other microwaves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced 30+year old microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller than old microwave, easier to clean, heats perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All time favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I have owned. Leaves an audible chime every 30 second to remind you that your dish is done and needs to be removed

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    2nd NeoChef to stop working - 11 months this time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Neochef. First one died after 2 years, this one died after 11 months. F-3 error code. Still under warranty but they wanted us to ship it back for repair! Too heavy for me to do that. They said they will refund money. We'll see. Almost gave it 2 stars because when it is working it is great and it fits our trim kit perfectly. Now to try to find something that might last more than a year or 2.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, here is what we have, Power Requirement Narrow (50/60Hz) 110 or 220/230V 50/60Hz and Power Requirement Wide 110/220V.^Venette LG

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this microwave! It replaced my Samsung. Love the features and cool sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could turn sounds off. So far good only three weeks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG NeoChef 2.0 Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 3 years of use the plastic tab holding the door release has broken. It began giving us issues over a year ago. Other than that it works. Hate that no one seems to make products that don't have inexpensive plastic levers anymore

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to place this on my kitchen counter. Hopefully it is all I dreamed of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it i would definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. Lots of room and cooking options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 2.0 Cu. Ft. Family-Size Microwave - Stainless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 2.0 Cu. Ft. Family-Size Microwave - Stainless steel LG - 2.0 Cu. Ft. Family-Size Microwave - Stainless steel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large cook area and love the power. Cooks fast. I just wish the entire numeric panel lit up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the microwave. Would buy it again

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Solid Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave seems like it was really well made. We've only been using it for a month or so, but we love it. Very nice unit!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG NeoChef Countertop Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just what I wanted. The microwave is very powerful. It cook the food thoroughly and leaves no cold areas what so ever. If I ever had a problem I can use the app and it will diagnose what the problem is so I can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional device. It was a home warming gift and they love it use for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity works well. Have tried different options. Does play an annoying little tune when done and replays if door is not opened?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Love the sounds it makes when u set it and when it goes off when done heating up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and big made very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my LG microwave. It's made very well. You will love it. As long as you have room for a big microwave.

    I would recommend this to a friend