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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,789 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. I like that the light comes on inside, making it easy to see food. Effective features and cooking choices. Roomy. Easy to use. Seems to stay cleaner than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has a very modern, smooth and clean stainless steel look that goes great with most modern kitchen designs. The door seems very solid when it opens and closes. The chime at the end of cooking is a nice surprise versus the old beep, beep, beep. Overall this is a very nice microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Top Quality But Needs Improvement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the quality and size of this microwave and notice that it heats much more evenly than our old one. My main grief is with the touch controls which are very hard to engage making me wish that they were actual buttons which would have been much easier to operate. You need to use so much force and precision tapping to turn on this microwave that the tip of my finger is sore. I usually only use the one-touch 30 second heat feature and will tap it multiple times to get the desired heating time (3 taps= 90 seconds = sore finger)! I can only recommend based upon quality of material and size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    This is a big microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize until I purchase as microwave just how big it is. The build is pretty good. The functions are very simple as far as the durability. I’m not sure I would recommend it because I already had to return it within a year of purchasing it, but luckily had a warranty, so I was able to get a new one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! We really appreciate the details you've shared with us about the areas where we can improve for the LG NEoChef Microwave. We work continuously to improve the quality of our products and services that drive customer satisfaction. We value your suggestion and this will be considered for our continuous improvement. ~Rita LG

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    This is a very nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave oven. It looks very nice not cheep looking like some I won't say whose. Besides looking good the price was right and it operates great. Simple to use and very easy to clean. I very highly recommend this microwave. Oh and it's the LG Smart Inverter Magnetron, easy clean.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Some Issues but seems a great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home and plugged it in. Would not start. Looked online to some Indian youtube, of all things, that said to slam the door 4 or 5 times. I did that and it started up. So far it is doing great. Hard not to shut the door without feeling like you are slamming it, but I guess that is normal. I was a bit anxious for a while that it would keep working, but fingers crossed, no issues. The touch controls have to be touched just right to accept the touch but you get used to it. Love the chimes when it is done, and the different reminder chimes. I'm pretty sure this will be better than the GE it replaced, which only lasted a few years before the magneto failed (I think). Super powerful. You might have to dial back your times a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Large space in microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large internal space for heating and cooking on a rotating base. Pre programmed button for common cooking purposes make this microwave easy to use. The musical tones that sound when finished do not sound for long periods of time and are not a bother.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Superb Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG Neo Chef 2.0 cu. Ft Countertop Microwave, and I'm thoroughly impressed! The sensor cooking feature ensures my meals are always perfectly heated, while the spacious interior easily accommodates larger dishes. Cleaning is a breeze thanks to the easy-to-clean surfaces. It's stylish, efficient, and has simplified my kitchen routine. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice HUGE and powerful microwave. It has been a while since we purchased one, and we knew what we wanted in size and wattage. We looked all over and could only find the small low wattage models until we went to Best Buy. They had exactly what we wanted at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Great product and easy to clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase another under warranty due to the first going out within less than a year with no indication, but it was just a lemon otherwise product is good and LG was very helpful with warranty process and quick to respond even during quarantine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and powerful. Fairly simple to use. Makes cool sounds, what is normally an annoying beep when finished on other microwaves is a cool little jingle. Only gripe I have is that the power cord is too short, it's not much longer than the width of the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed I new microwave to replace my old one that died. I wanted a large one with a lot of power, and this one fit the bill. It has all the features needed, and is very attractive and easy to clean, all at an affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great, simple unit at a nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and simple controls. Decent price. Only flaw is the button to open the door...could be better designed.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is really big and spacious. It heats everything up in 2 minutes which would take longer on smaller microwaves.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade! Great size and heats well. Has a popcorn setting that is PERFECT!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Attractive and QUIET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is the exact size as our old on and is extremely quiet. Does the job that it was design to

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a state of the art updated microwave. It heats the food quickly and gets the job down. It also looks sleek when doing so. No issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    LG the best microwave on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design. The light inside as well heating or cooking in the microwave , it actually heats evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    GregS backup MW...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple & works nicely ... looks good... quiet & pleasant sounds... big inside... good price too...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Microwave is really fantastic. it is spacious and is very quiet. Love it!

    I would recommend this to a friend