Customer Ratings & Reviews
- Model:
- LMC2075ST
- SKU:
- 5714905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
Fire fire!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased late 2020, barely use and started popping and caught fire. Nothing in it, clean as a whistle, no reason to catch fire
No, I would not recommend this to a friendVery big and has many helpful options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Large cooking area, alot of bells and whistles. Only problem is it stopped heating one day after just about a yr of use
No, I would not recommend this to a friendNot preferred this function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We preferred the quick touch instead of pressing whole minute which this model didn’t come with. Will have to get used to with it.
No, I would not recommend this to a friendThree Month Death Noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old microwave finally gave out after 10 years. We chose to replace it with the same model because it was so reliable. BAD IDEA! We’ve had it a little over 3 months and now it’s making a “DEATH NOISE”! Too late to return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We're sorry to hear about the unexpected issue you've encountered with your new microwave. We understand how frustrating it must be to have a reliable appliance fail after only three months. We apologize for any inconvenience this has caused and want to assist you in resolving this matter. Please feel free to reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Lasted less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two of these. I liked them while I had them, but each died after less than 2 years.
No, I would not recommend this to a friendWorks Great! Interferes with bluetooth though.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is high quality construction, has a nice touchpad, and heats food very well. However, it causes interference with bluetooth speakers, so I worry it's leaking more microwave radiation than most. According to LG support, "it's designed that way", and I should use a wired connection to my speakers or not have them in the kitchen.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Very happy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this item, because it wouldn't fit in out built-in cabinet. But it has the most happy beeping noise when the timer went off.. Almost annoying.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to open but nice style………………………………………………………..
I would recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
The stainless steel is not black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel was not black, therefore it is not as described. Since I paid a professional to install it and I needed a new microwave, I kept it.
No, I would not recommend this to a friendnot stainless
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this microwave for over a year now. works good but does leave some stains that dont come off easily as stated.
No, I would not recommend this to a friendOkay product, Bad service with LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our microwave stopped heating up within less than a year of purchasing it. LG made us jump through hoops and shell out more money before there was any promise of refund. They made us do all the foot work to get anything done. They refused to refund our cash and made us buy a new microwave for any form of reimbursement.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
2.0 microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered on the Oct 4 2022 and recieved very next day delivered! Very satisfied!!! Thank you!!!
I would recommend this to a friendGreat microwave but poor reliability
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave poor reliability. Right after warranty expired the microwave started showing error code f03 which makes microwave unusable for hours. Then it starts working for a while and repeats. Repair cost quote is almost as much as we paid for the item.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We sincerely apologize for any inconvenience caused by the reliability issues and error code F03 on your LG NeoChef 2.0 Cu. Ft. Countertop Microwave. We are deeply sorry that you have had to experience such frustration. This is not the level of service we strive to provide for our valued customers. We would like to extend our help and find a solution to your problem. Kindly reach out to us privately through Facebook or X (Twitter) by tagging @LGUSSupport. We are dedicated to supporting you and appreciate your patience. ^Sam
Start button issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Start button may take multiple attempts to activate. I'd love to be able to ditch or change the tones for completing time
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interferes with WiFi and other communication devices when being used.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Micro review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Only drawback is that when you press button to open the microwave moves unless you hit it just right
No, I would not recommend this to a friendBuy Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy a Samsung this time, I have purchased two LG microwaves before this one since I moved into this home, both failed just after to 1 year warranty period. LG said sorry. The local Best Buy did not have a single Samsung Microwave in stock. Find a Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Can't set the clock!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't set the clock. This is SOOO annoying. Also, the interface is all glass, so diabetic fingertips don't always register.
No, I would not recommend this to a friend- Cons mentioned:Door
Buyer beware
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pile of trash. Door button broke within 4 months. Completely stopped heating at 13 months. One month post warranty. Buy the extended warranty if you must get this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience on the LG Microwave (LMC2075ST) model. We regret to hear about the issues you encountered with the door button and the heating functionality. We understand how frustrating it can be when a product doesn't meet your expectations or fails to perform as expected. This is not the level of quality and longevity we strive to deliver. Regarding the unit stop heating, you can visit this link for details: https://www.lg.com/us/support/help-library/not-heating-microwave-CT00000303-1428511871544. If the issue persists after following the instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
- Cons mentioned:Door
Defective model. Don’t buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one we have bought. Both were lemons. They lose power quickly, and the button to open the door broke on both, too. We thought the first one was just an aberration, but now realize looking online that lots of people report the same issues. Very disappointed in LG with this product! They should refund!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette