Customer Ratings & Reviews
- Model:
- LMC2075ST
- SKU:
- 5714905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for another LG microwave. Both lasted less than a year. The microwaves were used daily, primarily for reheating or boiling a mug of water for tea. They worked beautifully while they worked but were not worth the price since the microwave I had prior to these worked for almost 20 years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Needs new touch sesitivity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch buttons are horrible. other than that its fine
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Good microwave but loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is loud when in use. I had an earlier model that we loved, but stopped working.
I would recommend this to a friendlg neo chef
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no lights on use selections . otherwise it works pretty good. hard to set clock.
No, I would not recommend this to a friendINCONSISTENT HEATING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE LOOK AND SIZE BUT THE COOKING IS INCONSISTENT--ONE TIME 1 MINUTE WILL HEAT YOUR CUP OF WATER BUT THE NEXT TIME IT TAKES 2 MINUTES. IT ALMOST NEVER HEATED A FROZEN DISH OF MAC AND CHEESE. KEPT HAVING TO ADD ANOTHER MINUTE AND ANOTHER MINUTE. NOT NEARLY AS GOOD AS MY KENMORE WITH INVERTER WHICH WORKED PERFECTLY ON COOKING, DEFROSTING, REHEATING BUT UNFORTUNATELY IT RUSTED OUT IN THE TOP.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding the LG Microwave with Smart Inverter (LMC2075BD) model. We appreciate your honesty and apologize for any inconvenience you have experienced.
We understand how frustrating it can be when a product does not perform consistently, especially when it comes to heating and cooking times. Your comments regarding the inconsistent heating and the difficulties with frozen dishes have been noted, and we will share this feedback with our product development team for further evaluation. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/lg-microwave-not-heating-properly-CT00000303-20153229630502. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
- Cons mentioned:Door
Cheap plastic parts
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly designed button that opens the door, cheaply made at this price point. Broken 6 weeks after 1 year warranty expired, and of course I have to fix it at my cost. I expect a better made product for the cost.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with parts and contacting a servicer, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down once but got a replacement. Let’s try this again.
No, I would not recommend this to a friend- Cons mentioned:Door
DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. The turntable is ridiculous loud. it doesnt turn smooth it will spill food on the glass due to the jerking. The door button half the time doesnt want to work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
No issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable but the song that plays when finished is annoying what can’t it be a normal beep?
I would recommend this to a friendLose door switch
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, however, the door switch/press button latch is very loose. We tried to contact the manufacturer several times. No one replied. We cannot even find a separate latch or door switch to replace it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Microwave. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
- Cons mentioned:Button quality
Arcing after 5 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started arcing after 5 months of use. Buttons are finicky.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matthew. Thank you for sharing your experience with the LG Microwave (LMC2075ST) model. We understand how concerning it is when an appliance begins to arc and has issues with its buttons. Your safety and satisfaction are our top priorities, and we're here to help ensure your appliance works correctly. For the arcing issue, it’s important to ensure no metal or foreign object is inside the microwave, as this can cause arcing.
Additionally, make sure the microwave’s interior and the microwave-safe utensils used are clean and free of any residue. For more help, visit https://www.lg.com/us/support/help-library/arcing-sparking-microwave-oven--1430169363778. If you need further assistance, please reach out to us on social media @LGUSSupport so we can provide more detailed assistance and explore potential solutions for your unit. ^Juvy
Lasted for 4 weeks then quit heating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave ordered online and arrived quickly and worked great for the first 4 weeks or so of owning. Used daily in a house with 2 teenage boys. Worked great to heat leftovers then 1 hour later would not heat at all. Lights came on, keypad worked, turntable turned, but no heat produced. Pretty disappointed in a microwave from what I thought was a reputable brand. Now to get a refund for a defective product, I have to buy another LG microwave & submit that receipt to initiate return on the original microwave. Why would I buy another?!?! What a waste of time and energy for me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Lg microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great service from store we bought from. It was a loaner
I would recommend this to a friendOkay product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size but, the smart device doesn't work appropriately.
No, I would not recommend this to a friendOnly lasted 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave while it lasted with normal family use
No, I would not recommend this to a friendFinger prints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good microwave, but any time you touch it, it leaves fingerprints.
I would recommend this to a friendCan’t open the door
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the unit for about 6 months. The door opener already broke. Average use is 1 to 2 times a day.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cris. We appreciate you leaving us a review on your LG Microwave (LMC2075ST) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Ok microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as powerful as I expected. Dark inside. My old one was nicely lit. The walls are dark gray.
I would recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you're unsatisfied with the quality of your microwave. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/. ^KH
Not the greatest
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay but it had malfunction problems some months after
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Barbara. Thank you for sharing your experience with us. We understand your concern about your LG Microwave (LMC2075BD) model starts experiencing malfunctions after only a few months of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To start, we recommend checking the microwave's settings to make sure it's not in an unintended mode. If the issue persists, try resetting the microwave by unplugging it for about a minute and then plugging it back in to see if that resolves the problem. For additional help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544. If you continue to experience malfunctions, please reach out to us via private message on social media @LGUSSupport. Our team will be more than happy to assist you with troubleshooting or guide you through any next steps for a resolution. ^Juvy
LG Microwave -avoid this model.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two of these LG Microwaves and would never buy another. The latching mechanism for the door is sticky - you must lift the door - to get it to unlatch. eventually the push section in the microwave will fail. They last a little less than two years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette