Customer Ratings & Reviews
- Model:
- LMC2075ST
- SKU:
- 5714905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
F3 error - Dead Keypad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit lasted 13 months. Previous microwave lasted 11 years. Horrible quality, which is surprising since half my kitchen is LG and has worked for years. This F3 error and the dead keypads seem to be common on these units. But LG doesn't care. Wish I would have know before buying it, last LG item I purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
- Cons mentioned:Button quality
Door open push button problem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven open push button is very weak, it’s broke within a months.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your concern. I'm sorry to hear that the oven push button broke so quickly within a month of use. It must be frustrating to have a key component fail in such a short amount of time. Your feedback is important, and I will make sure to pass it along to the appropriate team for further evaluation and improvement. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Doomed to Fail (after warranty)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was great, until about 20 days after the one-year mark, which is conveniently when the warranty expires. Our food takes twice as long as before to cook, and the door release button is broken.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
for right now stay away from this product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice looking microwave a lot of space inside heat up everything fast when it was working , i bought this microwave 8 months ago and is already bad no more heating up the food don't matter how many minutes i put I'm really disappointed im a huge fan of LG products but now im disappointed now i dont know if i have to buy another one or LG will repaired so right now i dont have a microwave cause i dont know how long they take for a claim and pretty sure they will try to make any excuses not to fixed ill keep you guys posted so for now stay away from this product ...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Cons mentioned:Door
Disappointing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After just 2 years of normal use, the button that opens the door, just fell off.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Microwave (LMC2075ST) model. We're sorry to hear about the issue you encountered with the door button after just two years of normal use. We strive to provide reliable and long-lasting products, but we missed the mark this time. Please reach out to us on social media @LGUSSupport, and we will work to find a satisfactory solution for you. ^Juvy
Less than a year an te button that opens it broke.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Microwave for right at 300.00 and within a year the plastic pieces inside the button that opens the door broke off. It no longer has a button to open it. It was cheaply made and for 300.00 you think the build quality would be better
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cirrous. Thank you for sharing your experience with us. We understand your concern about having the button on your LG Microwave (LMC2075ST) model break after just a year, especially considering the investment. The build quality is important, and we want to make sure this issue is addressed for you. We strive to provide reliable, durable, high-quality products that exceed our customer's needs and expectations.
To help, we recommend contacting our support team directly to schedule a repair or explore warranty options for the damaged part. You can send us a private message on social media @LGUSSupport with your proof of purchase, and we’ll be happy to assist you in getting the button repaired or replaced.
We’re confident we can resolve this and ensure your microwave is functioning as expected. ^Juvy
microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was not exactly what we needed. The measurement were off so we returned it
I would recommend this to a friendGood while it lasted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave a year and a week ago. It worked fine while it lasted and now I cannot press any of the buttons.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience on your LG Microwave (LMC2075ST) model. We understand the disappointment and frustration caused by your unit's functionality within a short period. Please know this is not the quality and longevity we strive to deliver; we strive to provide reliable, durable, high-quality products. We're here to help fix this issue promptly. Please visit this link: https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding-CT00000303-1429739856887. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Too large for space we had
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too large for space we had I cannot comment on other aspects of the appliance
I would recommend this to a friendMicrowave died after a year and a half
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our microwave died just after a year and a half. Mid cook steaming vegetables it just shut off. After numerous back-and-forths with LG trying to troubleshoot it was deemed toast. This seems to be a more expensive microwave so I was disappointed in the lack of longevity. Conveniently the warranty is only one year.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Adam. Thank you for sharing your experience with the LG Microwave (LMC2075ST) model. We understand your concern about the unit stops working shortly after the warranty period, especially given its higher cost. We strive to provide reliable, top-notch products and ensure our customer's receive the best value for their money. To address this, we recommend checking if there are any available extended warranty options or protection plans that could cover repairs or replacements beyond the standard warranty period. If you need further assistance, please reach out to us on social media @LGUSSupport. We appreciate your feedback and are here to help ensure a better experience with our products. ^Juvy
I do not know
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know how good this thing works. It looks good though.
I would recommend this to a friendMicrowave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes to long to heat up the food it’s ok but really not worth the price
No, I would not recommend this to a friendJust a Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about it.. still leaves some cold spots like most of the MICROWAVES
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not have access before but This microwave is very noisy.
No, I would not recommend this to a friendThis microwave does the job for simple heat ups.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is fine for simple cooking and heating up. Good wattage for its size
I would recommend this to a friendPoor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just 3 months and couldn’t get anyone to look at it for repair. Replaced it with a GE model and the LG to charity. Hopefully they can bring it back to life.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize that you had such an experience with the LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless steel. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with any LG product, please feel free to send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
LG Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button to open the door doesn’t work well. My one year warranty ended on 3/13/25 they won’t stand behind it. If I want it fixed I have to pay for it. Not buying another.
No, I would not recommend this to a friendNope!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st oven purchased did not always heat foods properly. The over was exchanged for another exact model which on its first use seemed to have caught fire as it billowed white smoke. No way I was going to take a chance with a 3rd try
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, JavierM. We apologize for the inconvenience you experienced with your LMC2075ST NeoChef™ Countertop Microwave. This is certainly not the experience we want for our customers. Safety and product performance are of utmost importance to us.
For your safety and to ensure we find a suitable solution, we kindly ask you to contact us via private message using @LGUSSupport on Facebook or Twitter. Please provide us with your contact information, and product details. Our dedicated support team will work closely with you to assist in resolving this matter. We look forward to hearing from you soon. ^Luisa
too big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a "family sized" microwave - this is it. I bought it over the internet. It was a great deal. But when it was delivered - I didn't think they made them that big! Suggest you either see it in the store or measure off the space where you are before you buy it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family. ^CP
Keep it under warranty
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had 2 of these in less than 3 years. The first had a faulty open button like others have had. It can't be repaired, so I was reimbursed original cost ($50 less than what the replacement cost for the same model was.) Replacement unit is less than 5 months old, the turntable intermittently stops turning and makes loud grinding noises about half of the time that it does turn.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jaded. We appreciate you taking the time to let us know about your experience with the LG Microwave (LMC2075ST) model. We understand how frustrating it can be to experience problems with a product, especially when it is still under warranty. This is certainly not the experience we want you to have with our products. We would like to resolve the issue for you, please visit the following links: https://www.lg.com/us/support/help-library/microwave-glass-tray-is-not-moving-CT00000303-20150953375033 and https://www.lg.com/us/support/help-library/noises-microwave--20152329269153. If you find that the issue persists after following the provided instructions on the links, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy