Customer Ratings & Reviews
- Model:
- LMC2075ST
- SKU:
- 5714905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
LG don't last. They break.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for about a year. It broke. It doesn't heat anymore. This is my second LG product to break about a year after purchase. I will never buy LG again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Danny. We appreciate your effort to write us feedback regarding your LG Microwave (LMC2075BD) model. We understand that reliability and durability are important factors when choosing a microwave, and we regret if the LMC2075BD did not meet your expectations. We would like to assist you further in resolving the issue with your microwave. Please visit this link: https://www.lg.com/us/support/help-library/not-heating-microwave-CT00000303-1428511871544. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Don't waste your money!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted two years in a two person household! Bought April 2019 it's now Oct 2021 and we need to replace it already. We both work full time outside the home, was hoping it would last at least 5 years. Buy the "Best Buy" extended warranty you will need it for this microwave!! Don't waste your money!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG MICROWAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ITEM WAS RETURNED DUE TO IT MAKING LOTS OF NOISE AND NOT SHUTING DOWN PROPERLY
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Magnetron Failure
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetron went out within two years. The 10 year Magnetron warranty does not cover labor rendering effectively useless.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matthew. Thank you for sharing your feedback on your LG Microwave (LMC2075BD) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Didn't work after a few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my popcorn and the ease of sensor cooking. It worked on the first try and after that it counted down less than 10 seconds making me stand by and listen for when my popcorn would be done. Then when reheating or cooking half the time it wouldn't be warm at all. I am in touch with LG and they say they are going to take care of the problem, we shall see.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Dead after just 14 months, will not heat at all.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after just 14 months, will not heat at all. LG is no help since it's out of warranty. Was great when it worked, but with a 14 month lifespan, I'll never buy another LG microwave, and it makes me doubtful of all LG products.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Door Open Button on the microwave is not durable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year the Door Open Button only the microwave broke. Called LG Appliance Support, gave me the phone number of the Local Service Center. The diagnostic fee was over $120, hence purchased a new Panasonic microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Just for the look, won’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this LG microwave to replace my current working more than ten years old microwave made by GE. This unit only last for 6 months and stopped working. It was cover by warranty but infinity paper works and it tools more 5 weeks to settle with many back-and-forth texts and emails and called and proof of exact branch purchase.
No, I would not recommend this to a friendDoesn’t meet expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a month ago. Automatic reheat doesn’t heat the food evenly. Doesn’t meet expectations
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you are having trouble getting your microwave to heat your food, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Don’t Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with the microwave. It’s very hard to get the door to open - you have to push it really hard and the door doesn’t swing open very far. I would recommend looking at other brands.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very unreliable. The first one failed in a couple of months, I got a replacement. The second one failed in less than 2 years. It also has weird lighting. I do not recommend this product at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Terrible design.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the worst microwave i have ever used. The keys have a 50% of not recognizing fingers on them. No settings on the unit, need an app. Terrible design. Just buy a cheaper microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Beautiful microwave but does not last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke a year later…stopped heating all together.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Just say NO
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap that only lasts a year. Bought the first one and it died at 11 months. Replaced it using geek squad plan and now this one has died after 12 months. Worthless piece of junk, don’t buy one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Disappointed.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were happy for 6 months and suddenly lost heating power.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We'd like to appreciate you for the time in leaving us a review. This is not the sort of experience that we would of like for you to have with your microwave and we'd like to know the main cause of the issue. Please send us a private message on Facebook or Twitter using @LGUSSupport and include Model #, Serial #, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Anthony
Piece of junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months use already not working. Had other brands last over 20 years. LG support has you trouble shoot it and then puts in a support ticket for replacement and then denies replacement leaving you days and days without a microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Why bestbuy, why?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was our 3rd attempt at the same microwave! They were all defective! Every time we returned them, all we received was a sorry about that.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear about your experience with the retailer. Should you have any other concerns about your LG Countertop Microwave, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly
MY LG MICROWAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD TO RETURN MY MICROWAVE BECAUSE THE POPCORN BUTTON DOES NOT WORK PROPERLY
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us. We understand your concern with having to return the LG Microwave (LMC2075ST) model due to the popcorn button not working as expected. We aim to offer top-notch products that exceed our customer's needs. For troubleshooting steps, ensure that the microwave's settings are correctly adjusted and that you're using the right type of popcorn. For more help, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. If you need further assistance, please reach out to us on social media @LGUSSupport. We're here to assist you with any concerns you may have. We appreciate your feedback and hope to help you find a solution. ^Juvy
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Lasted a little over a year and died. Do not purchase this item. Or from lg ever
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit isn't a strong as the Panasonic that it replaced but is sufficient.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This unit has 1,200 watts Output / 1,350 watts Microwave. If you're in need of some guidance with using your microwave, please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/