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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 6,789 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Spacious. Wipes and cleans very easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wall Mount compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only unit that fit an existing wall mount rack and bezel with minor modifications. The price was very competitive, and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is definitely a step-up from our last one. There are no 5 repetitive beeps telling you your item is done. Just a light melody with a slight lilt. At 2 cu. Ft. there is plenty of space. It senses also when the item is cooked or thawed out. The button functions are well thought out. The designers of this microwave show the user respect in the way it is designed and the tones it makes. Thank you LG.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Great Microwave! Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave to replace the old Panasonic microwave that we’ve had for years. This microwave is super easy to use and heats food very quickly. Easy to clean and great features. If your looking for a good dependable microwave to get the job done look no further!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is much better than expected, but I use it quite often so it is worth it. It is easy to clean and elegant in design. I wanted a microwave with multiple buttons and no nobs. The LG quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 4 out of 5 stars

    GOOD BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SIZE AND PERFORMANCE AT A REAEIBAVKE PRICE. I HIGHLY RECOMMEND THIS MICROWAVE OVEN.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this microwave. It is very roomy. It has good lighting. And it has good sounds for the buttons. It gives a feature of time format, either military or regular. It has a cute sound when it is done cooking. I like it and would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Huge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted my family to have a really nice microwave that could fit anything they wanted inside. This 2.0 cu ft microwave was it. The price was great and it's very easy to use. Only complaint is that the touch panel gets greasy easy.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Let down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the electrical plug was pressed together my partner said to ignore it but i felt it was not new and i purchased new online. We are two adults who do use this regularly. We placed the device in a cabinet in the island but it gets plenty of space for the motor heat. When you shut the door you can not see the touch sensors. This LG has a push to open door which is about to break after a short 4 month period. We are tech members so we will be returning it in the next day or so I may choose the same one the space is great the microwave itself is fast the specs whether you are defrosting or heating food is great. The intelligent center is intelligent. I'm hoping it was just a one in a million issue. But not seeing the sensors still leaves us wondering. Spec for spec there is not much better out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been extremely happy with this microwave. It heats well and has a large interior that easily holds large and odd shaped containers. The gray interior also makes it easier to see the items that are cooking, it also heats quickly and evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Best countertop microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and heats up food fast, great design and fits well with kitchen area

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave...relatively easy to use, heats evenly, and is pretty awesome overall...setting the clock is a little tricky, but that's in the instruction book, so no problem...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Counter top microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit for the proce. Quiet, efficient and keys and use are very easy to work. Wish had bacliggt on keyboard..unless have not found it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great countertop microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a not-so-old Frigidaire model that we hated. The LG is great. It heats evenly and quickly. The control panel is touch-sensitive - the buttons are not physical, and it requires very little pressure for the touch to be sensed. We haven’t had it long enough to figure out if the "smart" inverter makes a difference. There are a few ways in which this could be improved, but they don’t detract from our overall satisfaction. There are fewer sensor settings than we have had on other models. For example, there is no setting to soften butter. Also, aside from pressing "start" to add 30 seconds, there is no "quick" timer function where, for example, you can press "2" and then "start" for 2 minutes. Instead, you have to press "2-0-0-start." Some reviewers complained about the "song" tones. We don’t mind them. They aren’t very long and they are mellow. They are much better than the harsh beeps of our previous microwaves. And, unlike our last model, they shut off as soon as you open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good with easy to see and use front panel controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger size, Easy to clean and use. Good at defrosting frozen foods. This is my second one like this. The first one lasted 5 years before it died. I hope that part is not a trend but since the price was low I still consider it somewhat of a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love it. The size is perfect - fits everything no problem. I love the little tune it plays when my food is done, and when it reminds me I haven't removed my food. I've had no problems with it. I'm glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient and capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, great capacity, easy to use. I love the design and fit perfect in my kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    !!DO NOT PURCHASE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this product. The button on the lower right to open the microwave has 3 very frail pieces of plastic that hold it onto the unit. One or more of them will bend and break with regular use. Your warranty will not cover the part and you'll be forced to pay for a repair which will most likely cost more than the microwave itself. LG support will only direct you to a local repair person for assistance. You cannot buy the plastic clips, you have to purchase a new button for $30-40, and try to get it attached. This worked for me the first time but the second time, the clip broke off into the area it attaches. The only way to remove it is to take the microwave apart. Please save yourself the trouble and purchase something else.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. We are truly sorry to hear about the issues you have faced with the microwave product. We understand your frustration and disappointment with the quality and durability of the button mechanism. Your feedback is important to us and we will make sure to pass it on to our product development team for further review and improvement. If you require any further assistance or have any questions, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent microwave for the daily meals. Functions are easy to use, looks good and is huge inside.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson, he just moved into his first apartment. He loves it, likes the size and he can put a nice size place in it and it heats up fast.

    I would recommend this to a friend