Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 6,789 reviews
  • Rated 4 out of 5 stars

    just sayin'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its now sept 2023 and it no longer works. is 3- years of it working agood thing...I dont believe so for the price that we paid for it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    get the warranty!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying this please get the protection! I purchased mine in 2020 and it's now starting to fail me. Great microwave but I would recommend the geek protection.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Best microwave ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the interior is curved. That means there are no corners inside. Seamless and a breeze to clean. Large interior, stylish exterior. I have 2. I 100% recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Plastic parts Not built to last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in Feb 2019 (only three years ago) to replace a GE microwave from 2014. This heats up food much faster than the GE microwave. The optional stainless stain trim kit that is used to mount the microwave into a cabinet costs more than the microwave itself. Unfortunately, the button which is used to open the door has a plastic hinge which wore out and no longer securely holding the button in place when the button is pressed to open the microwave. Out of the 8 microwaves that I have had throughout the years, this is the first time that this defect has occurred.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery and competitive price ! Best Buy is my preferred place to order electrical/elctronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - NeoChef, 2.0 Cu.Ft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful oven with easy-to-understand controls. Spacious cooking compartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate to purchase this beauty!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE! I have owned lots of microwaves but nothing can compare to this one. Ireally like the sensor cooking feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a floor model online and it came perfect. I love the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it so!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one bit the dust. Lasted over 8 years. A bit surprised i could get it in same color as the one it replaced. Nothing new to learn. Plug and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product It was an excellent birthday gift for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we purchased this one. Works great and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG products work great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Yes I would buy it again. What works works well.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven open/close door button broke within 16 month and we threw it out. While it is a decent product for the price it is not worth the time or effort to have it repaired. One would have thought a frequently used open/close button would last if not anything else. It seems LG couldn't be bothered to get a very basic thing right.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG Microwave (LMC2075ST) model, especially given the premature failure of the open/close door button. We strive to provide durable, reliable, high-quality products that exceed our customer's needs and expectations.
      If you haven't already, we recommend checking if the issue could potentially be addressed under warranty, as repairs might be possible even after 16 months. If you’d like assistance, please send us a private message on social Mmdia @LGUSSupport, and we’ll be happy to explore potential solutions with you.

      We appreciate your feedback and look forward to assisting you. ^Juvy LG

  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    never buy another lg product-- worst cust ser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit worked fine a year. Then the magnatron went out and the magnetron has a ten warranty --in home warranty as stated on LG site and manual included with unit. I have wasted ten phone calls and eight hours trying to resolve. BESTBUY did not help. LG said since they have no repair facilities in denver , they would replace unit ..3 days later they said rep was not authorized to replace. Then they gave me three names for repair. Then they gave five more. All said they do not like working on lg since they can not get parts and are never reimbursed for their services. All refused, and then it gets worst.. I found someone to repair it -- not authorized-- lg said it would be easier to get authorized and they would send the part to them in a few days.. Instead they sent him a letter requiring him to get authorized by the customer and he would need to reorder the part that was supposed to arrive last week. SN 908tazfc426 Model lmc2075 cnn

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Paul I just reviewed your case and see that the Letter of Authorization (LOA) has been sent to your servicer, along with the parts to order. Please reach out to the servicer for a repair status update. ^Jennifer LG

  • Rated 4 out of 5 stars

    Nice microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liled this microwave. Wish i got more than 5 years tho. ;( The only thing i didnt like was no clock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It it's what we need at this time. It lots better than the old we had for 30 years. It easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, no complaints. Has a sleek look and plenty of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handsome powerful microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⁹hsndsome unit that firs well in my kitchen. Lighter weight but morr powerful than my order more expensive unit.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Disappointing quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an LG Drier and Refrigerator and very happy with both. When it came to purchasing a new microwave 14 months ago, I had no problem purchasing another LG product. About 10 months in, we had problems with the door. It wouldn't open because moisture would get in the seal and create a vacuum lock so we were constantly keeping the door edge clean after each use. After 14 months, the microwave shutdown in the middle of cooking and tripped the circuit breaker. Since it is out of warranty, customer service informed me LG is not proving support. So if you want to waste your money and buy a disposable microwave that will last just over a year, buy this one. As for me, this will be the last LG product I'm buying.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Steve, I hate to hear your microwave stopped working! This is definitely not what we expect from our products. If we can assist you in any way, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It offers amazing features. This is a great investment. This is a definitely a must have.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We delighted to see that you like the features of your new microwave. Welcome to the LG family! ^Jennifer LG