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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 6,792 reviews
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    !!DO NOT PURCHASE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this product. The button on the lower right to open the microwave has 3 very frail pieces of plastic that hold it onto the unit. One or more of them will bend and break with regular use. Your warranty will not cover the part and you'll be forced to pay for a repair which will most likely cost more than the microwave itself. LG support will only direct you to a local repair person for assistance. You cannot buy the plastic clips, you have to purchase a new button for $30-40, and try to get it attached. This worked for me the first time but the second time, the clip broke off into the area it attaches. The only way to remove it is to take the microwave apart. Please save yourself the trouble and purchase something else.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. We are truly sorry to hear about the issues you have faced with the microwave product. We understand your frustration and disappointment with the quality and durability of the button mechanism. Your feedback is important to us and we will make sure to pass it on to our product development team for further review and improvement. If you require any further assistance or have any questions, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!! It's big and it heats up everything to perfection. Definitely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Big space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Green microwave with a great color and very spacious, The only thing that we criticize is that it does not have a soft closing door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Spacious. Wipes and cleans very easily

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Love my New Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave is very roomy, love how it has a melody in stead of a beep to let you know your food is done, or if you forget it’s still in there it will remind you. I also love how it cooks evenly. I am very happy with my new microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great microwave! Isn’t too expensive but looks it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave went out and I wasn’t looking to spend a fortune on a new one but i surely didn’t want one that looked like I cheaped out. This one looks nice and works well all while not breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Cooks fast and evenly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, high wattage so coins fast, and cooks evenly. I like the simplicity of this microwave since I never used all the functions and options of my old one. This one is large and even large bowls got in it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, easy to use, and works great - excellent choice.... Highly recommend....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding microwave oven!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a ton of reviews on this microwave so I won't go into too much detail here. Suffice to say I've purchased a number of microwave ovens over my lifetime and this is by far the best microwave to date! I really like how easy it is to operate this microwave. One button push (it has a nice, sleek glass button panel) starts the microwave for a 30-second cook time. Subsequent pushes add 30 seconds with each push. You can also enter the exact cook with with a few pushes. Cooking popcorn in this microwave has never been better. We've popped 6 bags in the first week of ownership using the sensor feature and each bag has come out perfect, not burnt no unpopped kernels. I highly recommend this product and would definitely purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Looks good, works well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a microwave that fit my existing cabinet space and this one fits perfect, looks good, was reasonably priced and had good reviews. I used the trim from my old microwave and the mix of black and stainless looks great (see pic).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The Interior is big & I love the looks of the stainless steel!! Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Best microwave we've had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and love the jingle once its done. Is not too loud with sleeping kids.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is rather large in size but super! Glad I had the space for it. Warms food really quick and evenly. Has a little chime when you press start/stop and also plays a little “tune” when the time is up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave for use in a office where abuse of things is a given, but also I needed something easy to use. This microwave fits both with added options that I have tried yet. A good microwave for a reasonable price .

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave, as it cooks very evenly and thoroughly; I did have an issue with the popcorn sensing and one microwave popcorn, where it didn't even cook a single kernel, but most of the time it's perfect. Also, the buttons are a bit hard to press compared to most microwaves, as it seems you have to push your finger a bit harder on the buttons to get them to register.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched to stainless appliances and this microwave had good reviews. we have been using it for about 2 months and like the ease of operation..we like to keep it simple but we also have the option to do more with this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lots of room for warming food

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great, it's got so much room inside it's easy to warm up food on a large plate. The design is very attractive, looks sleek and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean. Heats fast and efficiently. Very light in weight and visually appealing. Only thing a bit off is the sound it makes when the heating is done. It sounds like a telephone ring tone . Other than that I’m happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Lg microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwave I got.it heat up vary quickly, the size is great that fit to plate at the time to reheat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave..easy to you and has plenty of space inside..

    I would recommend this to a friend