Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $60.99
Clearance
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 6780 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 6,780 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the reminder serenade when I get busy and forget to get something out of the microwave. It's spacious and takes a lot of counter space, but it was worth it. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LG is Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a microwave that fits the my budget but not compromising quality and performance. It met all my expectations. Super love it! It’s perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG smart inverter

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is wonderful cooks fast and looks really nice in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy with appliance.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with appliance. We chose the microwave with less options to fit our needs. My husband had to install due to trim kit adjustments. Installers would not make adjustments. I also wish the digital element matched the built in oven.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    2.0 cu microwave 1200 wat LG massive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Fast and painless procedures, the only minor issue that curbside picked up is not working. Greate value and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG microwave & Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice microwave. It has a huge capacity and heats evenly and well. I love the sensor options and they actually work way better than the sensor options on any other microwave I've ever had. The only downsides are that it takes up a lot of counter space & it sings when your food is done and when you push buttons (which can be a positive for some people, but it's 3-second little song can get annoying).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Delivers the Perfect Replacement for a Built-In

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this countertop unit to replace a failed Bosch microwave due to high cost of Bosch repair. This unit had exactly the same dimensions so replacement was straightforward. The unit has higher power (1200 watts) than the Bosch but a smaller interior (cu ft). However the turntable was also an exact size match. Controls on this unit are simpler than the Bosch but it took some practice getting used to the presets for different cooking tasks as opposed to just having a button for each type of food that the Bosch panel had. Overall, we are pleased with the replacement and are happy with LG appliances (we also have an LG refrigerator/freezer). The unit has a pleasant tone when the cooking task is completed. We would definitely recommend this microwave for countertop (or as a built-in replacement as we did).

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this his unit. My only dislike is the buttons are not that great. They don’t respond to the touch of your finger that well at all, which can be frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave because my old microwave stopped working after about twenty years. This one is much bigger and is getting the job done. Hopefully this lasts because it’s a bit pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with this microwave, couple of This

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, solid microwave that cooks great. Improvements I would like to see - you have to press the digital buttons in just the right spot for the action to register sometime which seems fiddly. Also, the microwave plays a notification sound when half way through whatever time you set. I really don't need, or appreciate this. Just notify me when you're done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, easy to use I recommended it. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 2 out of 5 stars

    LG microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok Microwave. It stopped working after 2 years. Make sure you buy a warranty when purchasing.. It fits a big plate and heats up well less than a minute. I guess I would buy a GE next time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, thank you for sharing your experience with us. We understand your situation and appreciate your feedback on the LG NeoChef 2.0 Cu. Ft. Countertop Microwave (LMC2075ST). We want to ensure that you're able to enjoy your microwave to its full potential.

      If your microwave has stopped working after two years, we'd be happy to help troubleshoot and explore possible solutions. A quick check of the power supply, reset of the microwave, or checking if there's a blown fuse can sometimes resolve the issue.
      https://www.bestbuy.com/site/lg-neochef-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-easyclean-stainless-steel/5714905.p?skuId=5714905
      Please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further in resolving this issue. We value your satisfaction and want to ensure you're taken care of.

      We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Heating speed

    Rated 4 out of 5 stars

    Works great but not print proof

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works great and easy to use. Heats food pretty quickly. Only complaint is this is not really print proof as advertised. But is a beautiful unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great LG NeoChef Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GE microwave went out, so went looking for a replacement. So far this LG NeoChef microwave is great and looks great in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful microwave!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave that fits perfectly in my stacked appliance space. Looks better than the original built in and is quite powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the 3 year old GE microwave installed by the builder that CAUGHT FIRE...fortunately no serious damage resulted. Anyways, we've been happy with our other LG appliances (fridge, washer, and dryer) and decided to try this. So far, it seems to cook/heat well and quickly. The sensor functions have been fairly accurate. The blue/white display is a nice change from the green of the GE we replaced and the "chimes" are also more pleasant. This was also half the price of the equivalent GE, which so far seems to be an excellent value. It's installed in our island with the matching trim kit, which I've reviewed separately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microwave works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave to replace my GE. I haven’t had it that long but so far it has not disappointed me yet. Looks nice inside and out. Performance is great. The little ring tone when your food is ready is something you have to get used to. My kids like it though. Overall i am pleased with product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Second LG -- Works Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new microwave to replace our 20-year old LG oven. This one fit the built-in cabinet just right. I has a lot of new bells and whistles that work great. LG "makes Life Good".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good (I'm two days in). The unit is beautiful and works nicely. Best Buy installation was free through our Total Tech membership and was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It really helps our big family needs as it is very spacious and efficient.

    I would recommend this to a friend