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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 6,789 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My review of the new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the new microwave oven, very nice and easy to use. It is extremely easy to use, and really like the features. The only complaint is that if the power goes off, to reset the clock, you have to unplug and then replug it in. This is really “stupid”, and very annoying!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dallas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sensor cooking option on our new microwave. We are using it a lot more than our old microwave before because it cooks evenly and not overcooked on outside and cold in the middle. Easy to operate. Read instructions once and had it down. Like the appearance of the front.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave Great until it was not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave operated well until July 16,2025. Purchased the unit in 2023 with a warranty. The magnetron failed while cooking Salmon. Took it back and BB under the GSP wanted to send it out for repair leaving us without the use of one. May take up to 2 weeks to get it back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    great microwave. Easy to use. Fast cooking time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is called family size and it is. It cooks very quickly, evenly and is very easy to use. I have had it about a month and have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Nice space and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 12 or so year old microwave. So far works perfectly. The buttons can be hard to see when lighting is poor. Nice and roomy but also quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the size. It’s a sleek looking microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Heats up everything evenly and isn’t loud at all. Plus it has a nice jingle when it finish your food.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    LG Neochef 2.0 Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its such a huge microwave. You can fit a turkey in there. I love it though. It heats up food fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Really nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice microwave. Very roomy and large inside and also very easy to clean. Touch pad is easy to use but some of the features I have not yet tried.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Very large Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave from Best Buy January 2020, on October 7, 2020 while microwaving broccoli in corning ware microwave stopped and went dead. We checked the breaker, plugged in another outlet, nothing. No interior light, no keypad. Put in a service request through LG and purchased another microwave just like this one. Hopefully the repair will be simple, cost free and we'll be able to use at our camp. We really like this microwave which is why we purchased an identical one. Defrost is excellent - does not cook your meat, tones are very pleasant, easy to clean, and looks really nice. If this one does not last longer - we will not purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    would buy it again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with performance - 2 small nits - power cord comes out of top right of oven, which is where we have a wall light switch, so probably fine for most other kitchens. Second is the large plate to open the door requires a hard push on left side of plate, and that is near where door pops open, banging your hand until get used to it. Pushing the plate on the RIGHT side would have been a better design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, elegant product thats efficient. Very easy to use, love the soft touch buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my microwave from 1980 and was extremely apprehensive. This thing is awesome!! Super simple to operate and works perfectly!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to user. Good features. Quiet. Stainless steel looks like other appliances

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent and a beautiful microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, durable and works excellent . Salesman was very knowledgeable of the microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Points and Low Points

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave in October of 2019, so we've used it enough to know the good and the bad. High Points: heats well and evenly; the black stainless is very easy to clean; the gray interior is attractive; the jingle it plays at the end of a cycle is fun; cooking time is easy to set, or can enter by 30 second intervals. Low Points: some will find the end of cycle jingle maddening, and there is no option to change it. But as I said before, I think it is fun, and appropriate for LG (Life is Good). The touch controls are sometimes too sensitive (as when cleaning the touchpad), but sometimes they aren't extremely responsive when your fingers are cold. Troublesome: The microwave can be started simply by pressing the 30 second/start symbol on the touchscreen....even if the microwave hasn't been opened and closed for hours. This means a small child walking by can start the microwave with a quick touch (in case they want to enjoy the fun jingle), even if nothing is in the microwave! An absentminded adult could also start it with nothing inside. (I've only done it once. ;-) My old GE microwave required the door to be opened and closed if it hadn't been run within a minute or so. For my purposes, this microwave is worthy of five stars, but because of the safety factor I've given it four stars.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love This Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave bit the dust rather suddenly after many years of faithful service. Fortunately Best Buy had this microwave on sale and, even better, in stock at the Sugarland location. My wife & I love this new one. The controls are easy to see and to use. The feature we like the best is the little tune it plays when your food is ready. Can we recommend it? Most definitely!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Best Microwave Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely my most favorite microwave ever. It is large, easy to clean, has all the right buttons that I need and it even plays music! What's not to move?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Last Microwave I'll Ever Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave oven that I have ever owned. And I've owned quite a few. I've had it for over a year and it has given us zero problems, works like a charm and as advertised. My wife & kids love the many options too! And although a 15lb.turkey won't fit inside it surpasses our family's everyday needs. This is probably the last microwave that I will ever own. And if something should happen to it...I would buy another one in a heartbeat. It's that good!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek and Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in the space above our oven. Very sleek stylish appearance. Easy to use. The oven is very deep so can handle larger dishes.

    I would recommend this to a friend