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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,789 reviews
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    LG microwave 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 3 years ago and it just stopped heating food. Repair company charges $110/ 15m. The 10 year warranty only covers the magnetron part of which you still have to have it installed. I’ve been unable to get either BB or LG to agree to send me the pet so I can do the work myself. I would not recommend this item.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Sam.

      We're truly sorry to hear about the trouble you've had with your microwave. We understand your frustration and want to assist you in resolving this issue.

      We appreciate your feedback and apologize for any inconvenience. To address this matter effectively, please send us a private message via Facebook or X (Twitter) @LGUSSupport. Our team is committed to assisting you and finding a satisfactory solution.

      Thank you for bringing this to our attention, and we appreciate your patience as we work towards rectifying this for you.

      —Kai LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Consumer Reports Rec

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great popcorn sensor, and I like the song it plays if you don’t open the door once food is ready to remind you it’s there. I decided to go with this one after seeing the good reviews for it in Consumer Reports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Lovin it!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave fits perfectly in our kitchen. Has all the options we want, and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Heats like a boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, heats extremely well. Very spacious, simple and the sounds are pleasant instead of annoying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. Very nice looking. Would like the trim kit but way overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice addition to my kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. Looks amazing and very happy with its performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG microwave as a gift. I own the model previous to this. This was the updated version. Love the dark walls inside, and spacious room for larger plates. Hope this last as long as mine, 11 plus years, and still going strong. I bought the stainless steel to match her kitchen decor, although the black chrome model is just as nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big, but easy to use and clean.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, one of the best microwave I've owned so far. It's a bit bigger than we really wanted, but we got a good price and honestly use some of the sensor features every day. (Beverage reheat in two buttons is pretty convenient!)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave does a good job of cooking. Pleased with size, looks. Would prefer lighter interior. Hate the lengthy, loud sound it makes when cooking finished and more loud sounds if item not taken out immediately. Sometimes after item cookied, it is necessary to leave item for a short time and It will just not shut up. Must push stop to keep oven quiet even though item has finished cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Takes up reasonable counter space considering the size.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from my old microwave. This this does wonders for heating my food evenly unlike my old one that would have cold spots.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Counter top - for built in replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    matches all the other lg appliances in kitchen remodel. Better than buying a built in wall unit. Buying the trim kit to make it look complete. Unfortunately, trim kit costs as mush as mircowave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far we like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this with a trim kit to make it look like a built-in. It sucks that the trim kit cost almost as much or more than the microwave but together they were still half the cost of an actual built-in. First time doing this for the built-in look and it took a while to figure out the bottom piece for the kit but when all said and done looks great. Haven't tried all the features yet but so far we like the microwave. Oh yeah, it's big. Love that.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, big inside and when it finishes heating has a cute chime to let you know that it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works really well , easy to clean and heats the food in seconds .

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Lg microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast this microwave heats up food . It has saved hours of reheating food .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Spacious and musical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. The sensor reheat is surprisingly effective. The EasyClean feature makes a real difference, too. I was delightfully surprised to find that the microwave doesn't beep like a regular microwave; it plays little songs, and it uses different ones for the timer, the cook ending, and the reminder (if you leave something in after it finishes cooking.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. No annoying ding when food is done. Plays a nice calming chime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this new microwave. It is so user friendly right from the start. I think the little tune it plays is fine and herd it bothered some. No problem for me. The lighting is great, slide dial couldn't be easier - couldn't say enough good things about it. Great buy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and works well very happy with the product.

    I would recommend this to a friend