Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 6,792 reviews
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great With Popcorn

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and we use it now for the best microwave popcorn. This unit pops popcorn with so little unpopped kernels and does all the typical functions of a microwave. It does seems to heat more uniformly then all our previous models. We love LG for the quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave because it does exactly what I need it to do. It function as I need it to & it the perfect size. The reason it is perfect is because the Best Buy employee listened as I told him what I needed. He showed me several that would work perfectly. I was in & out of the store in 15 minutes. Perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality. Can be Improved.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it for over a year now. Overall it's good. However, I don't like a couple of things. 1. it seems very sensitive to high power use. When some other kitten applicant is being used on the same power line, it makes annoying noise and shuts down. Then it need to reset clock and it makes annoying noise again when it's back. 2. After it's done heating up the the food, it keeps beeping if you don't press "Stop" or take food out. Sometimes you just don't get it it right the way, then it keep making that annoying noise to "remind" you. Some people may not care, but I found it's VERY annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Noiselessly, easy to clean. Look very pretty

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 4 out of 5 stars

    Great microwave.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless color and the dark interior color! Easy to use and heats evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    LG NeoChef

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and heats food up very quickly. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install and use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use. the outside is clean cut and fits decor

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good microwave works great looks good decent price

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave decided to completely die right before Thanksgiving. With Covid, we were concerned on getting a replacement as we needed it to fit in a built in spot. We've been VERY happy with the LG NeoChef 2.0~it heats very quickly (likely our other one was dying slowly!:). I also like that it's very easy to clean the interior.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG - 2.0 Cu. Ft. Family-Size Microwave - Stainless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it and it works great. The short tune it plays when done is more pleasant than the incessant beep of our old microwave. It is easier to use than our old one. Ease of cleaning is a big plus, also. The interior LED lighting is more than adequate. We like the large turntable - our microwave bacon fryer fits on it. Good product, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I am so pleased with the LG 2.0 Cu Ft Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving everything about the LG microwave. It is so roomy and I can truly tell the difference in the way the heat is uniformly distributed compared to my previous unit. I couldn't be more pleased with every feature of this microwave and the Stainless Steel finish makes it an attractive addition to my kitchen. It was a pleasure to shop with the friendly and helpful associates at my Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-Brainer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful appliance that coordinates perfectly with the other items from this LG collection. I highly recommend opting for the corresponding hood, using the money you save buying this microwave instead of the one with the fan, to help purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fits perfectly. Easily to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance! Annoying Alerts!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this microwave ended up having a much larger footprint than I had estimated, but after using it a few times, I will make room for it. This microwave is amazing. Plenty of power to cook anything with enough control over the power to delicately reheat things without overcooking them. My only real complaint is the finished tones. It's a very shrill and odd tone with no options to change them, but they do sound a LOT like a Nintendo or Sega video game. There is an easy way to turn off the tones completely, but that also means there are no tones at all... So it really is a tossup. Overall, I really like the microwave despite the sensation that I've beaten a level in Super Mario Brothers whenever a cycle ends.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Hot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best purchases as of late, lots of room and Hot food.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a sleek design! Easy to use and good power!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this microwave. it cooks well. it is quiet and it is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious, stylish, with power for days.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Panasonic unit that only lasted about four years. Same size and power spec, but the finish on this LG NeoChef is much nice IMO. The button are more 'tap' than 'press', which took a little getting used to. It also make a number of musical chimes to indicate cycle complete and such. Nicer than the old 'beep beep beep'. The sensor reheat function works great, and is my go-to for reheating plates of food. Lots of room inside also for larger dishes and multiple bowls. I can't quite fit two full dinner plates in there, but they are on the larger size. Overall, I've very happy with it - I just hope it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    If She's Happy, I'm Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave with exceptional power and detailed settings to accommodate a range of tasks such as defrosting, preparing entrees, or cooking popcorn. The only downside is it appears that the touchscreen-ish buttons can take some getting used to. It may frustrate new users. I almost forgot, this baby is HUGE!!! Yipeee!!! ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is large, heats well and evenly and defrosts well.

    I would recommend this to a friend