Customer Ratings & Reviews

Functions well, easy to use, great appearance and good value

Pros - Great looking microwave when installed in a cabinet with the trim kit. Touch controls work well and don't feel cheap. Microwave is fairly quiet and decently powerful. Best Buy made buying over the phone and curbside pickup amazingly easy. However this is my second one of these. First one failed just past warranty. Contacted LG and they told me that they could not help and they did not care whether I purchased their brand again or another companies. So much for customer service. Unfortunately I was stuck since I have the expensive trim kit and a cabinet made for this. Purchased the warranty with this one so time will tell. Would not recommend LG overall after dealing with their "customer service" though.

Works well, easy to use, looks nice. One quibble; the DONE notification is a little musical tune instead of the single beep. Kinda annoying after a while.

Perfect for our needs, super fast heating food and defrosting frozen food. We barely used our first microwave and after 10 years it died so this came in handy and amazing price.

I like how LG makes their products different sizes but look the same. I purchased one of these for my kitchen and a similar but smaller one for my entertainment room downstairs. Same gripes: cheesy end of job chime, and clock dies during power failure.

The microwave is excellent with even heating. The only recommendation for this model is having preprogrammed buttons for melting and softening items. These are both possible, but you have to refer to the manual to set the time and power level.

We absolutely love our LG NeoChef Mirowave. So easy to use and I love the reminder sound letting me know my food is ready.

This microwave has a very large cooking area with the same footprint as our old microwave. It is very quiet and plays a song at the end of the cooking cycle instead of an annoying beep. Some operations are a bit tricky (like setting the clock) but if you read the Owner's Manual first, you can get it done.

I bought this during black friday and I did not read anything about it before purchase. This microwave is so much better than my last one. The autosense cooking does a great job on heating anything we have thrown at it. Breaded items actually come out good as warm up left overs.

Good, sturdy quality product. Easy to use and to clean. The push button to open the door is a little hard to push. I like the chime features letting you know it’s in use and when it’s done and that it’ll continue to periodically chime to remind you until you’ve opened the door.

We reviewed a lot of products after our previous GE unit bit the dust. The LG unit met the physical parameters for a replacement but did not appear to be as powerful (1.2 kw vs 1.6). Also, other reviews talked about the alert signal being an annoying tune which almost turned us off. However, this was the closest to our requirements, and we really needed the microwave, so we bought it and brought it home. As it turns out, the power output was identical due to improved efeincies, and the alert sound turned out to be an upbeat little ditty that is not objectionable. Furthermore, the infinitely variable power of the magmetron is a real bonus. Overall, we are quite pleased. Because some reviews said there were early failures, we purchased the very reasonable four year extended warranty using our Total Tech discount.

Love the controls - finally logical and no extra steps! You do have to press reheat by sensor three times for a normal dinner plate! Easy peasy! Love how fast it is, the ‘sings’ or ‘chimes, and if I’m not mistaken it’s large enough to hold at least a 15 pound turkey - for size reference. Love it!

This microwave looks great and cooks great. Powerful

Love my new microwave. Looks great and does a good job.

Overall, this is a great microwave for the size and price point. Also, given that it is one of the few available in the Black Stainless finish, it was on my list to compare. This purchase was a replacement (through Geek Squad protection) since the display on the previous one started to malfunction. As for features, it has the typical features that you would expect for a full-size microwave with this power output. The operation is simple for cooking or reheating with the sensor function. Also, I like that LG decided to be a bit more creative with the notification sounds to give you pleasant "tunes" instead of the decades-old simple beep or chime. Be advised that this is a large microwave; so, if countertop space is a premium, you may want to consider finding a microwave with a smaller overall size. Regardless, this is a fine microwave, and you won't be disappointed.

Purchased after extensive research. Decided between Toshiba, Samsung, and LG Happy with LG, very functional, easy to program, and modernizes the kitchen. Highly recommend!

So far so good. Very big in the sense that you can fit something big. It's not low height wise like others. The LED light is bright enough to show you what your heating up. I like the Chime when your food is ready.

Read the manual.....it's very easy to follow. While I find this fairly intuitive to use, others in the house preferred the manual. It seems to work very well, is large inside and has an appropriately sensitive touchpad. There's also a cheat sheet just inside!

Great microwave! I love the pleasant musical alert instead of the annoying beeping that all of our previous microwaves had. It matches our LG Refrigerator perfectly. Open box item was brand new condition at a great price. Ver happy!

Microwave works very well. Its large but thats what i wanted. The sensor cook works well but check directions on if your food allows that. I made kernal popcorn and the name brand ended up burning a few kernals.