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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,789 reviews
  • Rated 5 out of 5 stars

    Very nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the microwave for two days, but so far it has worked well and has been a nice upgrade from my 16yr old model. The only disappointment was that I ordered it online under the description that it was 1350 watts, but when I got home the manufactures description states that it’s 1200 watts. I see that there has been multiple reviews with the same complaint. I hope that Best Buy fixes the wrong information that they are advertising so others don’t have the same issue.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great bigger than my last one. It makes the kitchen feel brighter my last one was black. I have never been disappointed with your stores.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize how BIG it is! Works great but hard to sneak to eat late lol the beep is loud

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big. I love the size of the microwave. It plays a little song when done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, but some flimsy parts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an identical LG microwave I bought 2-1/2 years ago. I am happy with its performance, but the door latch mechanism started to break. The cost to replace it is not much more than the cost to repair it. It is installed as a built-in. If I had not been able to open the door, I could not remove it from the built-in trim, so I didn't want to take a chance on the latch completely breaking, and I replaced the microwave. I would have given 5 stars if not for the latch problem.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great. The little tune it plays when done is a nice surprise. A lot nicer than the load beeping noise our old one made. It’s more box shape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping this second unit lasts longer than the 1st

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job cooking and reheating. Sensors work very well. Hope this one will last longer than the first one that I bought 4 years ago. That one worked great, but the mechanism inside the button that opens the door broke, requiring us to get a replacement. If it weren't for the fact that this unit works as a "built in" and we have all the parts from the first unit to have it function that way, we might have looked at a different brand.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know there could be such a difference. My old microwave works just fine, But his one is distinctly better. I can auto defrost without cooking And cook on automatic without guessing how long it should take. Visually nice looking and fits my space perfectly. Surprisingly, delighted.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Our Musical Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife & I LOVE this Microwave , It is realatively Quiet , and WE both love the little TUNES it plays when it finished cooking , and also a reminder tune incase you forget to take out your meal . Definitely A++++ , Thank You , James Lawson

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave with lots of features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm really happy with this microwave. It has more features than the 3 year old Kenmore Elite that it's replacing and the dark stainless looks great. I would have given it 5 stars if it had a handle, but it works fine without one, just have to get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Just what we needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Heats up food really quick, Awesome addition to our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave heats fast, got a open box dent on the side made it even more adorable

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Black microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is very good to put Multi items it. Love the size and color.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great micro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave - HUGE, the size is amazing. the little music is hilarious and the dark interior makes it seems clean all the time lol bought it for my mom, then ended up buying one for myself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect size for everything..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, a nice size pan fits well inside with a glass dish under to go around so you dont have to move it yourself. But do buy the 3 year warrant Best Buy stands behand there warranties .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LG works good for 10 years!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG microwave, the first one lasted 10 years! This one is basically the same except they mover the buttons around on the keyboard. It is simple and works good, Just like the first one. I would buy another, in 10 years :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - NeoChef 2.0 Cu Ft. Countertop Microwave with Smart Inverter Print Proof Black Stainless Steel is unique and Modern. Looks sophisticated unfortunately I had to return it because it was too big for the space I was working with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave super

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I’ve ever had sleek design great on energy I highly recommend it !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Plays a Happy Tune

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick replacement for a dead microwave. Lg and with enough power to really cook. The only draw back is that it sings a happy tune if you don't get your food out quick enough. I don't know about you but I find that annoying.......wish I could turn that feature off. I also wish it had a light up keyboard but for the price it was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave of my dreams

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are renovating our kitchen and needed to order a microwave. We love this one so far - it's fast and gorgeous. works great!

    I would recommend this to a friend