Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 6,792 reviews
  • Rated 5 out of 5 stars

    Replaced an older model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same version of an older model of this microwave. It fit our cabinet perfectly but the vent was on the right side and so eventually the unit overheated and failed. So why did I buy the same brand? Because the older model come with the home we purchased in 2012 and we had no idea it was a countertop model and not meant to be in cabinet without proper ventilation (bad house builder/contractor). We I found out the the vent is now on the left and back we were able to just drill holes in one side of the cabinet that is covered by the refrigerator and we put a stick in the back so it doesn't slide all the way to the back and there is a hole for the power cord that also provides ventilation in the back. Fits perfectly and so far so good with it not overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy with our purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully. It was so easy to set up and use. We use it several times a day for cooking and for heating frozen meals. It’s the best microwave oven we have purchased to date.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fancy Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside wall of the microwave is rounded in the corner, which gave it a nice professional look. The inside is also a gray color. It looked nice installed with the trim. And it makes a very pleasant sound when your food is done.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 04/23/2021LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Smart Inverter and EasyClean - Black Stainless Steel on 04/23/2021. The door is sometimes hard to open. Other than that I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Coco

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave and use it daily. It’s quiet, efficient, and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Black microwave

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is very good to put Multi items it. Love the size and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nearly Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, larger-size unit, with even cooking and plenty of power. The sensor system works off of the amount of steam being generated while cooking, so if a cover is used it can be affected by this. The Popcorn setting really doesn't work, leaving many un-popped cornels, so be prepared to stand by and add more time if necessary. This is normal for every microwave with a popcorn setting I've ever used, so I wouldn't down-check it for this. Our biggest complaint is the musical chime system. I wish we could either change the chimes, or turn them off completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sleek design, nice sound as opposed to usual microwave BEEEEEP this sings to you =] used to replace a GE that had a specific bracket and faceplate to go with an electric stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my upgrade. Fits perfectly on my counter. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely a Best Buy ;)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use. The cook buttons cook your food perfectly. Was worried about not using a splash cover, but there really is no mess once the food is done cooking. Definitely a Best Buy ;)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great microwave for a familly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everyone else we couldn't live without a microwave. I am 66 years old witch was before there time. The good old tv dinners that took for ever. this microwave is 2.0 cubic ft. plenty big enough. The only thing is the ringer could be louder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use microwave

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use auto settings. Sensor cook is great. Quick setting for easy warmig is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave...it is so easy to clean! and it works great! love everything about it!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Pamela. We appreciate your time in leaving us a review in regards to our microwave. We are more than proud to say that we passed for its ease of use in your home. Please remember, should you have any other questions or concerns, don't hesitate to reach out to at anytime. ~Anthony LG

  • Pros mentioned:
    Heating speed

    Rated 4 out of 5 stars

    Great microwave!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, food gets hot super quick. The inside is huge, which is nice. The only complaint is the button to open it gets slightly stuck, sometimes you have to hit it twice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this LG microwave -- with easy controls, large capacity, excellent performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG for quite some time and then the display went dim on one side so I couldn't see anything. I bought a different brand and it did not defrost well at all so I exchanged it thinking maybe it was that model. The replacement not only did not defrost well but it overcooked things and made containers I used in microwaves with no problem very very hot. So, I figured I should go back to an LG which defrosted and auto cooked beautifully. This one does just that. It functions the way a microwave should and I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fenomenal microwave.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to go microwave, easy to use, excellent design and gets your food ready to eat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement for my old microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Microwave to replace the one I had that stopped working. Everything about this Microwave is so much better. Controls are easy to use. The Sensor Cook Mode and Sensor Reheat Mode work great. It takes the guesswork out of how much time to enter. The turntable is really big and can hold any size baking dish. I just wish the electrical cord was longer. It just barely reached our outlet. Other than that, I would definitely recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG microwave. My husband cooked metal in the first, Ha! The new model is great! The settings make life simple and the tune is great. Sounds better than a nerve racking bell or buzzz. I highly recommend it. Even my husband can operate it. lol

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Heats Up Food Quickly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful microwave. Heats of your food very quickly. Glad we upgraded to this microwave.

    I would recommend this to a friend