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Customer reviews

Rating 4.5 out of 5 stars with 6789 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,789 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Microwave Ever!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this microwave. It cooks & defrosts so fast! The sense cook & popcorn button are the best, I am so happy that I can put a ham steak from my home grown pig in it & it won’t hit the sides with all the room inside!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced our Thermador after using for 5+ years. So far, we are very impressed with this unit. The price was great on Best Buy and this fits in our space, where we had Thermador Installed. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matchesmy new kitchen perfectly! Very easy to use and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Samsung first and was super loud , I think it was defect cause no microwaves can be that loud so return it for this LG which is super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG-NeoChef 2.0 Cu. Ft. Countertop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been working fabulously. It's simple to use, with guidelines stamped inside as a guide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG - NeoChef Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working well for us. We are please with the over all stream lined looks and that it cleans well. The Microwave is easy to use and heats or cooks whatever we choose to use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works as expected but is more complicated than I thought it would be. My old GE was so much easier to use. One reheat button, just put it in and press reheat. This one you have to look in the manual and figure out which level you need. It’s a little too high tech for my liking but am keeping it as this is the second one we got. Got the first one home and the glass plate was shattered, had to load it back into the car and return, not an easy task for old people.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gorgeous, nice features, with place to improve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sizing is not accurate. The device is wider by 1/8" then it states so it could not fit the designated space, and we had to returned it unused. We have replaced ti with the smaller model (LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel) which is very similar and I can share my experience with it: The device is visually very appealing. It has nice controls, and nice chimes. Below are some minor issues I've found: Despite being anti stain cover, the fingers signs are clearly seen. The model lacks numeric keypad, so you can' precisely set the desired time. The power could be higher, despite the used new technology Smart Inverter I've noted some dishes now take longer to prepare. Hope it is helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple operation with great results. Only drawback is not fingerprint proof.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as expected; what else to say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a previous one, essentially the same model, but newer. The older one had slightly more features than the newer one, but the main ones I miss are the soften settings (like for orange juice or butter) and reheat rolls. The missing ones of course can be replicated by experimenting with time/power level settings -- I only wish the manual had a list of appropriate settings for them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, it's big n it sings when done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product, Negative CX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice oven, good price. We bought an open box model. Didn't realize there were different levels of open box, received no help on sales floor, including hefting this thing up to the register. Not everyone is 22 years old and microwaves may not be ranges, but they aren't the latest cell phone either. 5 stars for product, 3 stars for negative CX.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Public Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay Guys, we needed a public use microwave and this LG has served well. Simple to use, but with all those extra features that help when you need them (i.e. popcorn <lol>). Anyway, got it on deal of the day and it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Does what it is supposed to do. Note that it is large so it needs ample counter space but there is room inside for larger items. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit and function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a microwave to fit the space left by our broken one. Measurements worked and love the features. No too complicated, but efficient and powerful. Seems to cook evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy yet!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best microwaves i have ever owned!!! So many options and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome LG Microwave! Absolutely The Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Microwave! Very Tasteful Design and Love the Easy Clean Feature - PrintProof Black Stainless Steel! Easy to Read Design and Like the Large Numbers. No Need For Reading Glasses!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swap out my microwave oven quite often. This one is so far the most quiet and elegant counter top unit I've ever owned. The built is very refined and the surfaces are resistant to kids' finger prints. I will definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is easy to use and clean. The only 1 thing i have sometimes an issue with, is the touch screen, its not completely user friendly. Other than that wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG countertop microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Nice large turntable. Easy to clean.

    I would recommend this to a friend