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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 6,792 reviews
  • Rated 4 out of 5 stars

    Good product. We'll see if it continues to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave. It's well designed and easy to use. Several useful features enhance the cooking experience. The question, as other reviewers have noted, is whether it's reliable for the longer term. I bought a previous model LG microwave at Best Buy about 18 months ago. The cooking element failed after about 9 months. LG replaced the microwave, but the cooking element in the new unit failed after about 6 months, when it was out of warranty based on the original purchase date. I bought an extended warranty from Best Buy for this new unit, but hope I don't have to use that warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. the last microwave i bought at best buy only lasted 9 months this one seemes to be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shiny new microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For us, this was just an upgrade to the newer model. Improvements include being able to actually see clearly through the front window. BTW, our old one lasted about 10 years, and we used it on a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This matches other LG stainless steel products very well. It is a large unit but is comparable to our prior over-the-range style of microwave. We prefer this instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave. Cooks every meal perfectly. The LED display is very clear and the buttonless feel adds to the luxury feel. Purchased this over 3 years ago and is working great to this day. Hope this helps you decide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and great price available for Brand Appliance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great, easy to clean, and very spacious. Works well for my biggest dinner plates and has a variety of defrost options for different proteins

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from our old microwave, this new one is HUGE and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this new microwave oven. It was a replacement for an old one, and with the trim kit, looks like a built in.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge and heavy duty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular microwave is very heavy duty and big. I like to use big plates and dishes. This has enough room inside it to fit pretty much any size. Absolute best for family purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Suits our needs. Must say it has a wide indoor and takes some room but its well worth it. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great wirking microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fsr working so good. Defrosts evenly as well as cooks the same. Quiet, large enough to hold a good size platter. Very happy with this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Review of microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good microwave. I just don’t like that the buttons are hard to push.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Powerful microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is a beast in both dimensions and power/features! It was the perfect fit for our spot but it’s large so make sure you measure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, large turntable, convenient presets, good price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for nearly a month. So far, so good. It's big, lovely color, more functions than I'll ever use. Thank you to all of the previous reviews for helping me get a good one:)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge and Robust

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents and they love it. It's huge and robust. Reminds me of the old school powerful microwaves, but now with modern tech. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very large!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our church. Love the size (much larger than most of the microwaves out there). Also, works great and looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great microwave, ours went out no warning so went to some places to find one and Best Buy had the best valve and we didn’t have to wait for one to get in was in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    nice looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave because our other one stopped heating. It was only 2 yrs old. Husband went to put it in and dropped it so we ended up going back and buying another one. 2 microwaves in 2 days :(

    I would recommend this to a friend