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Customer reviews

Rating 4.6 out of 5 stars with 70 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the SideKick washer for its load capacity, ease of use, and efficiency, making laundry more manageable. The wash cycle options and compact size are also appreciated. However, some customers have reported issues with the dryer vent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 70 reviews
  • Pros mentioned:
    Capacity, Efficiency, Noise level

    Rated 5 out of 5 stars

    Sidekick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Does a great job, is quiet and vwry handy for delicates and small loads. Also the price was great when you factor in the cost of the pedestal you dont need to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Pedestal Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me time and I can get laundry done a lot faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pedestal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great idea for old people you don’t have to bend down anymore

    I would recommend this to a friend
  • Cons mentioned:
    Dryer vent

    Rated 5 out of 5 stars

    The little brother to the new Wash/Dryer Combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First there is Siri and Alexa, then we get chatgpt4 with google AI with Baird and Microsoft copilot. Now LG Electronics comes out with an AI enabled combo washer and dryer. Yes, washer and dryer with a heat pump to eliminate the dryer vent. I wasn’t able to get into the manual before my wife had it connect to the LG app on her iPhone and changing the settings and starting a wash. I read that on larger loads it does take a little longer to dry than a traditional dryer and they are right. But my wife runs it when she goes to work and it’s done when I come home. I have been around a lot of innovation projects at some large companies and LG has really pushed the envelope on this unit. It senses your loads and identifies how dirty the clothes are and then takes care of the rest with the AI Wash and Dry setting. If you don’t trust the AI to take over your washing duties yet, then select from 15 other wash cycles. We decided to let it take over the duties. From the auto detergent and softener dispenser to the ventless design and top lint collector, they have simplified the laundry process for me and my family. Not to forget the little brother unit (underneath) that I also picked up. The #LGSideKickPedestalWasher. My wife and girls like it for washing smaller loads and their undergarments that need a little more TLC or just need to be air dried. As my wife said, Life is Good

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level
    Cons mentioned:
    Dryer vent

    Rated 5 out of 5 stars

    Happy to have it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew I would need this small washer. My washer and dryer both had issues, after 15 years of perfect washings they decided to break down at the same time. Time for a new set, we purchased the LG washer, Sidekickand & dryer. I was intrigued by the Sidekick and thought why not, just get it. I am happy I did, it's great for a small load and it's quick to wash, plus it is quiet, and efficient. Happy to have it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Get an extra load in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient to optimize laundry day! I bought in combination with the LG washer/dryer all in one to use in addition to my existing washer and dryer. This allows an additional small load to be done and hung after. You can also do a handwash only cycle. The app is super easy to use and lets you know when it's time to remove.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    You need this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It makes so much sense. I need the pedestals for height, but the pedestal under the dryer is sufficient for my storage needs. The sidekick makes my laundry so much more efficient. It's great for hand wash, delicates, things that don't go in the dryer, more precise color sorting, and isolating things like muddy clothes, tennis shoes, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power and noise cancellation! Very like it! Good review

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sidekick washer is fab!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this appliance! It is simply a small washing machine that comes in handy for a small load or to wash a quick color load you’ve separated from main load. I highly recommend this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    If you need it - it’s worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large family and actually need something like this. It works as advertised, it’s primarily for Delicates and things like that, the one draw back Is the owner manual says not to use bleach but we have enough whites we’re really not using it for that. It works great for the kids baseball uniforms or my daughter’s volleyball uniform or just sweaters and things like that. Between this and the full-size EZ- dispense washing machine we are saving $30 a month in detergent and softener, I’m sure we lowered our electric bill, the clothes are cleaner with a lot less drying time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Pedestal Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size with enough power. Perfect for delicates or silk/linens.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 4 out of 5 stars

    Very handy but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy for small loads and works very well on hand wash cycle I find myself using it way more than I thought

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great pedestal washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pedestal washer. I wasn’t sure how useful it would be but I use it almost as much as the main washer - we tend to do a lot of smaller loads. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My Favorite!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must! Convenient, I’m able to wash 2 loads at once and if I just need small loads or delicates this is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for the fact that the salesman didn’t mention that we needed to have 2 outlets to be able to run this with the matching front load washer, which we quickly remedied by hiring an electrician, this was a great purchase!! Love being able to run 2 loads at a time, does a great job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery nightmare

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was delivered to my home in December of 2024 by a crew that left after telling me that they didn't know how to install it, and after they scratched it. Two crews after brought equipment that was damaged before taking off the truck. When I decided to keep the scratched one, and got stiffed on a $75 compensation offer from Best Buy, two more crews showed up and did not know how to install it. Finally, today, on attempt number seven, the crew told me that it could not be installed with my plumbing. All of this could have been so much easier if the first three crews had been knowledgeable enough to know this, or if the delivery partner hadn't damaged two of them. Any major appliance delivery from Best Buy will be a major nightmare if you want it installed because they don't have their own people, they use "delivery partners". Crews that show up, see a heavy major appliance, and make up an excuse why they can't do the work. Buy your major appliance somewhere else.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding the delivery and installation of your LG SideKick Pedestal Washer. We understand your inquiry and the difficulties you faced with multiple delivery attempts for your unit.

      We understand that the delivery and installation process for your LG SideKick, model SideKick 1.0 Cu. Ft. High-Efficiency Smart Top Load Pedestal Washer, did not meet your expectations, especially concerning the plumbing issue and the unit being scratched. The experience you've described is not what we want our customers to have, and your detailed feedback is crucial for us to review how our retail partners handle the delivery of our products.
      https://www.bestbuy.com/product/lg-sidekick-1-0-cu-ft-high-efficiency-smart-top-load-pedestal-washer-graphite-steel/JJ8VPZ6K34
      For further assistance and any specific concerns you may have regarding the unit itself, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best add on and better than I thought. Hard to live with out it now. Great for small loads, kids loads, very happy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency

    Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small loads and can do two load simultaneously! Then put both loads in dryer. What a time saver, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to you use dryer for delicate or small items. pretty easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Dryer vent

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, wife loves this addition to our washer and dryer set. Great for those little jobs, when you don't have enough for a full load and you don't want to waste all that water. Only drawback might be that our luandry room was not electrically set up for 2 washers, but that was an easy fix.

    I would recommend this to a friend