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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-ray Player's picture quality, ease of use, and 4K capabilities, with many also highlighting its Dolby Vision support. Positive feedback also mentions the player's performance and quiet operation, along with its reasonable price. However, some users express dissatisfaction with the limited app selection and streaming options available. Concerns were also raised regarding the size of the unit and the quality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,971 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Have enjoyed the blue ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and durable I like the features and sleek look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg 4k blu-ray

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a $500 samsung 4k player I loved but I have an lg oled gx gallery series 2020 tv I just got.the only thing this blu-ray player only has 2 apps netflix and YouTube my samsung had at least 10 or more much better player than this one.if u have the money buy a better one than this.sorry I didn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT MACHINE, BUY IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY 4K DVD PLAYER, SUPRY SOUND AND VIDEO QUALITY, THANKS BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player is great! It was easy to set-up and use. Price was good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great blu ray player the picture quality is amazing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight easy to program. I was looking for a WiFi and this has that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use would recommend to anyone looking

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great blu-ray/4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, with my 65 inch LG OLED TV. Break out .. the popcorn !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy to setup and run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually makes regular dvds look awesome on a 4k tv..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality great bundle and easy set up. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent for all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the DVD player, picture is excellent, sound great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful picture easy to work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate good quality picture better to hook up with uhdtv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at playing blu-rays but lacking in frills.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because a ratings company, which will remain unnamed, gave this the highest ratings for a 4k blu-ray player. That said, it does play the discs very well but lacks in frills compared to my old blu-ray player. It only has 2 online video providers and nothing else when it comes to premium content.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Amazing picture. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality would own nothing else. Love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good Picture - but player freezes playing 4K discs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, but the player freezes up at least one time on every UHD 4K disc I play. If I power cycle the player, it plays thou without issue. Appears to freeze at later change. Will be difficult to get fixed as I waited too late to return so I will have to send off to LG for repair and be without it for at least two weeks. I don’t believe in buying extended warranty, But unless you intend on playing a lot of UHD 4K discs on it within the first 30 days, you may want to buy the extended warranty from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this player has met our expectations. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding video quality with an easy setup. No problems

    I would recommend this to a friend
  • Cons mentioned:
    App support

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was more apps because there's only like 2

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k blu-ray player for the price. Sturdy feel to it.

    I would recommend this to a friend