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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-ray Player's picture quality, ease of use, and 4K capabilities, with many also highlighting its Dolby Vision support. Positive feedback also mentions the player's performance and quiet operation, along with its reasonable price. However, some users express dissatisfaction with the limited app selection and streaming options available. Concerns were also raised regarding the size of the unit and the quality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,971 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, especially for my bedroom tv, love it

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is very good on 4K dvd. Anxiously awaiting more material.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the streaming dvd with blue ray. What i didn't realize is that it only streams You-tube and Netflix and nothing else. but It has cleared up the defination of the dvds that I watch. The price was way to high for what I got though. sadly there was nothing else on the shelves.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good Picture - but player freezes playing 4K discs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, but the player freezes up at least one time on every UHD 4K disc I play. If I power cycle the player, it plays thou without issue. Appears to freeze at later change. Will be difficult to get fixed as I waited too late to return so I will have to send off to LG for repair and be without it for at least two weeks. I don’t believe in buying extended warranty, But unless you intend on playing a lot of UHD 4K discs on it within the first 30 days, you may want to buy the extended warranty from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit, low profile, easy to use and hook up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this player. Easy to setup and easy to use. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dvd player clear the lg.4k Ultra hd Hi-res audio Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great ultra hd player. I recommend it to everybody. A must buy.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does as it is suppose to. Plays 4k movies without stuttering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, but very bear bones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The players works as intended, but is extremely streamlined from a functionality standpoint. The menus are simple, and have limited choices for audio and visual controls. While the player has duel HDMI outs, I also couldn’t get the player to send audio through the second HDMI out, and am using ARC through my tv to my receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to connect and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Would definitely buy it again Good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Blueray DVD player. Easy to operate. Love LG products.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    LG is a winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 4k Blu-ray to sync with our new LG OLED Great price!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Basic 4K Bluray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my previous Bluray player much better however it was not a 4K player. This one only has 2 available apps - YouTube & Netflix. It also does not play CD slideshows that our previous Bluray did play.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that the array of features on this model are not quite what you expected. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this machine and the ease of setup and operation.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4K is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful 4K movies with a terrible user interface.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    The best 4K UHD player out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can handle it all. 4K UHD, Dolby Atmos, Dolby Vision

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t ever go wrong with LG! This gives a beautiful picture!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 2 out of 5 stars

    It was really nice....when it worked properly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it was excellent. After about 2-3 months it started freezing on DVDs, Blurays and 4K Blurays. After that started I reset the device and did a firmware update. It lasted another couple months ok and then started freezing on everything. It got to the point where it has been sitting in my entertainment cabinet and hasn't been turned on in 6 months? maybe longer? I just started using my PS5. I bought a Sony today to replace this. The stand alone has better 4k UHD Bluray playback than the PS5 for movies.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 4K discs and delivers exceptional picture and sound quality.

    I would recommend this to a friend