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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-ray Player's picture quality, ease of use, and 4K capabilities, with many also highlighting its Dolby Vision support. Positive feedback also mentions the player's performance and quiet operation, along with its reasonable price. However, some users express dissatisfaction with the limited app selection and streaming options available. Concerns were also raised regarding the size of the unit and the quality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,971 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been enjoying our Blu-ray player that allows us to watch lots more DVDs on 3-D. A great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works good but does not have a wide variety of apps of that is what you are looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I wish I could use it to watch HULU and Prime. Sometimes a have to press the eject button multiple times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 4K player on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K Blu-ray player on a budget. It also supports streaming of Netflix & YouTube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies get stuck sometimes, not sure why, have to restart the movies

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small and perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely pleased with this product. Really works as well as the one we bought that costs many times as much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gave it 5 stars but with only you tube and netflix as the only streaming services I had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great video quality at honest price when bundled.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well for us and the apps open up a lot of possibilities. Probably will be buying a second for another location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish Best Buy was as reliable as this LG player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this BluRay player for about a week and we are very satisfied with the player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome UHD player, works great with disk and digital uhd movie files connected directly to USB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, simple and self-explanatory. Small and compact, would have loved a travel bag or case for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large but nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very convenient being able to stream and watch dvds on one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for cd's and dvd's. we bought it to replace another brand that lasted about 1 1/2 tears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much I bought two of them! Had LG products before looking for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plug and play. Only have viewed standard DVD so far and it unconventional very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 4k player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good only wished would of come with 4k hdmi I damage mine. While switching my blue ray out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the player was made in China, overall design/function was decent as expected from LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the CVD prayer it was a great addition to our entertainment group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it was easy to hook up and has a long enough power cord to reach the surge protector.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This player freezes on 4K BD100 movies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player on August 16, 2019 and noticed within a few months that the player would freeze on the BD100 movies during the layer change. I had waited for months hoping LG Would do a firmware fix for this problem but it never came. I tried to Call on the August 14, 2020 and it was after 7 and the LG tech support was closed so I called again the next week on August 19 and after they accidentally hung up on me I finally talked to them and got a case number. They had me send in my proof of purchase. Yesterday on August 26, 2020 I called back and they told me they would not honor my warranty because it was 3 days out of warranty...I am very disappointed. I own a very expensive LG OLED and this player. I love my TV but in the future I will probably not consider LG because of this. The freezing has been ongoing for several months and it’s is ALWAYS the BD 100 discs that do so. I wish that someone from LG could help me and fix this. This is bot right. Very disappointed in LG.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG